CNC Field Service Technician

3 weeks ago

Hartford, Connecticut, United States SearchPath Mid-Michigan Full time

Job Title: CNC Field Service Technician

Location: Hartford, CT (90% Travel Required)

Job Type: Full-Time

Salary Range:$70,000-$105,000

Job Summary:

We are seeking a highly skilled CNC Field Service Technician to support our clients in the installation, maintenance, and repair of CNC machinery at customer sites across various locations. The ideal candidate will have a strong technical background, exceptional problem-solving skills, and the ability to provide outstanding customer service.

Key Responsibilities:

  • Installation and Setup:
    • Install and configure CNC machines and equipment at customer sites.
    • Conduct thorough testing and calibration to ensure optimal performance.
  • Maintenance and Repair:
    • Perform routine maintenance and emergency repairs on CNC machinery.
    • Troubleshoot mechanical, electrical, and software issues to restore machine functionality.
  • Customer Support:
    • Provide technical support and training to clients on the operation and maintenance of CNC machines.
    • Develop and maintain strong relationships with customers to ensure satisfaction and address any concerns.
  • Documentation and Reporting:
    • Maintain detailed records of service activities, including work performed, parts replaced, and any customer interactions.
    • Prepare and submit reports and service logs as required.
  • Travel and Logistics:
    • Travel extensively (approximately 90% of the time) to various customer sites, which may include overnight stays and extended trips.
    • Manage travel logistics, including transportation and accommodation arrangements.

Qualifications:

  • Education:
    • High school diploma or equivalent required; Associate's degree or technical certification in a relevant field preferred.
  • Experience:
    • Minimum of 3 years of experience working with CNC machinery, including installation, maintenance, and troubleshooting.
    • Experience with a variety of CNC brands and models is a plus.
  • Skills:
    • Strong technical knowledge of CNC systems, including mechanical, electrical, and software components.
    • Excellent problem-solving abilities and diagnostic skills.
    • Effective communication and interpersonal skills for interacting with customers.
    • Ability to work independently and manage time effectively.
  • Other Requirements:
    • Valid driver's license and ability to travel extensively.
    • Ability to lift and maneuver heavy equipment and tools.
    • Flexibility to adapt to varying work environments and conditions.

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