Field Service Technician

6 days ago


East Hartford, Connecticut, United States CVS Health Full time
Job Summary

CVS Health is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, diagnosing, and solving retail equipment failures within service level agreements at CVS locations in a service geography.

Key Responsibilities
  • Provide great customer service while installing, diagnosing, and solving retail equipment failures
  • Install and maintain retail equipment, including POS (point of sale) registers, self-checkout registers, thermal printers, laser printers, scanners, servers, PCs, thin clients, phone systems, RF, networking, pharmacy, minute clinic, photo, and other related computer peripherals
  • Drive between CVS locations in a large geography to service and install hardware
  • Assist other neighboring areas with workload
  • Work normal day shift, on call for weekday evenings onsite high severity service calls, and rotating weekend and holiday coverage for onsite high severity service calls
Requirements
  • 1+ years of previous hands-on technical knowledge and experience
  • Valid Driver's License with no major violations
  • Ability to pass a substance/drug test and background test
  • Ability to drive between CVS locations in a large geography on a daily basis
  • Available to work days, nights, weekends, holidays
  • Reside in the territory supported
  • Ability to lift laser printers, servers, heavy equipment 75lbs and occasionally work on a ladder
Preferred Qualifications
  • Strong Customer Service skills
  • Ability to troubleshoot hardware
  • Technical Certifications
  • Technical Degree
  • Previous technical work experience
What We Offer

CVS Health offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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