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Patient Service Representative
2 months ago
Your responsibilities will include managing front desk operations, scheduling appointments, and processing patient information. You'll also be the first point of contact for patients and visitors, providing exceptional customer service and support.
To succeed in this role, you'll need strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
If you're passionate about delivering exceptional patient care and service, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Manage front desk operations and workflows
* Schedule appointments and process patient information
* Provide exceptional customer service and support
* Work effectively in a fast-paced environment
**Requirements:**
* High school diploma or equivalent
* One year of applicable medical office experience
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
**What We Offer:**
* Comprehensive health, vision, and dental coverage
* PTO and tuition reimbursement
* Employer-matched retirement funds
**Why Choose Mercy:**
* We're a mission-driven organization committed to delivering exceptional patient care and service
* We offer a supportive and collaborative work environment
* We're dedicated to helping our employees grow and develop in their careers
**Equal Employment Opportunity:**
Mercy is an equal employment opportunity employer and welcomes applications from diverse candidates.
**Note:**
This job description is not intended to be a comprehensive list of all responsibilities, duties, or skills required of the employee in this role.
**Disclaimer:**
Mercy reserves the right to modify or change job duties and responsibilities at any time.
**Confidentiality:**
All employees are expected to maintain confidentiality and adhere to Mercy's privacy policy and procedures.
**Physical Requirements:**
This position requires the ability to push, pull, and/or lift 50 lbs. occasionally. Position requires standing and walking during each shift. Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
**We're Bringing to Life a Healing Ministry:**
At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."
**What Makes You a Good Match for Mercy:**
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
**EEO/AA/Minorities/Females/Disabled/Veterans:**
Mercy is an equal employment opportunity employer and welcomes applications from diverse candidates.
**Language:**
English (United States)
**Language Code:**
en-US
