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Administrative Coordinator

2 months ago


Knoxville Tennessee, United States Summit Medical Group Full time

Position Overview:
Rheumatology Associates, a division of Summit Medical Group, is looking for an Administrative Coordinator to enhance their practice. This is a Full-time position.

Key Responsibilities:
(This list is not exhaustive and may include additional duties)

Welcomes patients and visitors in a timely, courteous, and supportive manner.


Registers patients, confirms and updates necessary information in the medical records/database, performs all registration tasks, and collects copays and outstanding balances as required.

Assists patients with mobility challenges or other needs as necessary. A strong focus on customer service is essential.

Maintains computerized scheduling and adheres to office scheduling protocols.

Handles incoming calls appropriately (e.g., appointment confirmations, referral inquiries, pre-certifications, etc.)

Organizes charts and coordinates laboratory work as requested.

Sorts and distributes mail, medical records, and other communications.

Keeps the work area tidy and organized.

Attendance and Punctuality:
Reliable and arrives at work punctually. Notifies the supervisor at least 30 days in advance for time off (excluding emergencies).

Collaborates and assists colleagues when needed and is dedicated to the team's success.

Provides support with charge entry and/or coding issues, if requested.

Participates in meetings as required.

Maintains the highest level of confidentiality, both internally (with other Summit employees) and externally (with the public).

Complies with the corporate compliance plan and policies.

Actively engages in site-level Quality Improvement Activities.

Each employee contributes to the ongoing evaluation of site performance and the implementation and assessment of improvement initiatives that enhance the quality of care provided to patients.

Performs related tasks as assigned.

Qualifications:
Education

A High School Diploma or equivalent is required.

Experience

Preferred one year of experience in a medical office environment.

Company Overview:


Summit Medical Group is the largest primary care organization in East Tennessee, comprising over 415 providers across 87 practice locations in 19 counties.

Summit also includes four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, a central laboratory, and a sleep services center.

Summit delivers healthcare services to more than 370,000 patients, averaging over one million encounters each year. For more information, visit


In addition to our commitment to community health, our organization prioritizes the well-being of our employees through our employee Wellness Program.

Employees benefit from a reduced monthly insurance premium if they actively engage in the wellness program.

Pre-employment drug testing will be conducted prior to starting work, and only candidates who pass the drug test will be considered eligible for employment.