Onsite Receptionist

5 days ago


San Diego, California, United States TransPerfect Full time

Job Summary

DataForce by TransPerfect is seeking an experienced Onsite Receptionist to join our team for a new data collection project. As a key member of our team, you will be responsible for welcoming participants, managing the daily schedule, and ensuring the smooth execution of the project.

Key Responsibilities

  • Check participants in and out of the study through booking software
  • Treat participants with the utmost level of care and professionalism
  • Confirm that participant information is logged correctly
  • Guide participants from project inception to signature, while distilling the purpose of the study
  • Ensure accurate and up-to-date information through transparent and clear communication
  • Facilitate project changes for scheduling and resource planning
  • File study documentation when appropriate
  • Provide ongoing support and information to participants
  • Help manage the daily schedule and work with the remote Scheduler to find replacement participants in case of cancellations
  • Manage the availability of water, snacks, and other goods and supplies

Requirements

  • High school diploma or equivalent; further education or certification is a plus
  • Proven experience in scheduling, reception, or administrative roles
  • Professional English fluency
  • Must possess outstanding customer service and excellent communication skills
  • Experience working as a company team member
  • Must be flexible and able to shift focuses quickly
  • Willing to support moderators, project coordinators, and managers in achieving the desired goal
  • Resilient personality; must look for opportunities to adjust through applied feedback
  • Self-motivated, quick learner, and organized
  • Ability to juggle multiple projects at once and effectively multitask
  • Quality and detail-oriented mindset
  • Ability to work independently and meet deadlines

About Us

DataForce is a worldwide data collection and labeling platform that combines technology with a diverse network of more than one million data contributors, scientists, and engineers. We offer companies in technology, automotive, life sciences, and other industries secure and reliable AI services for exceptional structured data and customer experiences.

DataForce is part of the TransPerfect family of companies, the world's largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide.



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