Operational Support Specialist
1 week ago
We are seeking an experienced Operational Support Specialist to join our team. In this role, you will provide critical support to our operations, ensuring the delivery of high-quality services to individuals with intellectual and developmental disabilities.
Key Responsibilities- Provide operational support to critical areas, ensuring long-term fixes are implemented via onsite/hands-on support, remote oversight, and coaching/training with staff.
- Track survey results and assist with survey preparation.
- Review and monitor quarterly safety committee workbooks.
- Monitor infection control issues, including masks, PPE, cleaning schedules, and provide quality checks of homes.
- Assist, monitor, and coach locations to ensure Plans of Correction are being carried out and any punitive action related to survey quality is addressed.
- Provide remote and onsite training with Executive Directors and Program Managers to focus on critical quality initiatives.
- Manage the overall teams network site to ensure accurate data and materials are available.
- Associate or Bachelor's degree in Human Services or related field.
- High School Diploma or GED required.
- Valid driver's license.
- Ability to work in group home or independent living home-like settings.
- Ability to communicate with all levels of personnel, internal and external to the company.
- Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time.
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability.
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