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Customer Service Representative

2 months ago

Wichita, Kansas, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer concerns in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service to internal and external customers, ensuring a positive and memorable experience.
  • Answer customer inquiries and resolve customer concerns in a timely and professional manner.
  • Process sales transactions accurately and consistently with company policies and procedures.
  • Pull and stock products from the sales floor or warehouse, ensuring a well-organized and visually appealing store environment.
  • Load and unload delivery trucks, maintaining a safe and efficient workflow.
  • Maintain a clean and organized store environment, adhering to company standards and expectations.
Requirements
  • High school diploma or equivalent required.
  • At least one year of experience in a delivery, retail, or customer service position.
  • Previous work experience selling paint and paint-related products is highly desirable.
  • Ability to read, write, comprehend, and communicate in English and Spanish.
  • Ability to lift and carry up to 50 pounds, with or without reasonable accommodation.
  • Ability to work a variety of shifts, including evenings and weekends, with or without reasonable accommodation.
What We Offer

As a Customer Service Representative at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and contributing to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.