Customer Service Representative

7 days ago


Okemos, Michigan, United States Dan Benjamin - State Farm Agent Full time
Job Overview

As a valued member of the Dan Benjamin - State Farm Agent team, you will play a vital role in driving business growth and customer satisfaction. Your primary responsibility will be to establish and maintain strong relationships with clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Client Relationship Management: Develop and maintain a deep understanding of client needs, preferences, and goals.
  • Customer Service: Provide prompt, accurate, and friendly service to clients, addressing their inquiries and concerns in a timely and professional manner.
  • Product Promotion: Proactively market relevant products and services to clients, identifying opportunities to enhance their insurance coverage and overall well-being.
  • Communication: Foster open and effective communication with clients, colleagues, and other stakeholders to ensure seamless collaboration and issue resolution.
Requirements
  • Experience: 1-2 years of experience in sales, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships and navigate complex situations.
  • Education: High school diploma or equivalent required; degree in business, marketing, or a related field preferred.
Benefits
  • Competitive Salary: Earn a competitive salary, plus commission and bonus opportunities.
  • Professional Growth: Develop your skills and expertise through ongoing training and development opportunities.
  • Collaborative Environment: Work in a dynamic and supportive team environment, with opportunities to collaborate with colleagues and contribute to the success of the agency.


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