Customer Service Representative
2 months ago
We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration.
Job SummaryWe are seeking a highly motivated and customer-focused Receptionist to join our team. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring a seamless experience for all store patrons.
Key Responsibilities- Customer Service: Verify customers' legal age requirement, register new customers in the POS system, and scan in returning customers.
- Product Knowledge: Promote the Jars brand and get customers excited about shopping at our location.
- Communication: Welcome guests and customers into the store with a positive, upbeat, and friendly demeanor, using proper greetings and salutations at all times.
- Order Management: Assist with curbside and online orders when needed, answer calls with professional and proper phone etiquette, and provide customers with information regarding products, store hours, and location.
- Store Operations: Maintain Michigan & CRA compliance, perform opening, mid-day, and closing tasks, and keep all online/paper menus current with daily offerings.
- Team Collaboration: Communicate with budtenders for order completion updates, support store management in an administrative capacity, and adhere to all applicable laws, regulations, policies, compliance, and protocols.
- Customer Service Experience: Minimum 1 year of customer service experience working within a retail, sales, and/or hospitality environment.
- Administrative Experience: 1 year of previous administrative and/or Front Desk Receptionist experience.
- Attention to Detail: Strong attention to detail, organization, multi-tasking, and follow-up skills.
- Communication Skills: Excellent customer service skills and communication skills.
- Teamwork: Ability to work cooperatively as a team member.
- Age Requirement: Must be 21 years of age or older.
- Education: High school diploma or General Education Diploma (GED) is required.
The Receptionist will work in a fast-paced retail cannabis dispensary environment, requiring some standing and some bending, stooping, and stretching. The ability to operate a computer, POS system, and other office equipment is necessary.
Benefits- Employee Assistance Program: Free Employee Assistance Program.
- Health Insurance: Health, Dental & Vision Insurance (full-time employees only).
- 401(k) Plan: 401(k) Plan.
- Paid Sick Leave: Paid Sick Leave.
- Employee Discount: Employee Discount.
- Internal Growth Opportunities: Internal Growth Opportunities.
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise.Key Responsibilities:Greet customers and provide exceptional serviceOperate the cash register and process transactionsMaintain a clean and organized work environmentMeet...
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States CASE Credit Union Full timePosition PurposeAs a Member Service Representative at CASE Credit Union, you will be responsible for providing exceptional customer service to our members. This includes processing transactions, answering questions, and assisting with account maintenance.Key ResponsibilitiesProvide world-class customer service to members in person, via phone, and through the...
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Safelite Group, Inc. Full timeJob SummarySafelite Group, Inc. is seeking a Customer Service Representative to join our team. As a key point of contact for customers and insurance partners, you will provide efficient and helpful telephone support for claims processing and appointment scheduling.Key ResponsibilitiesAnswer incoming phone calls from policyholders, insurance agents, and auto...
-
Customer Service Representative
2 weeks ago
Okemos, Michigan, United States Tom's Food Center Full timeWe're looking for a skilled Customer Service Representative to join our team at Tom's Food Center. As a key member of our front-end team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Operate a cash register and electronic scanner to accurately process...
-
Customer Service Representative
1 month ago
Okemos, Michigan, United States CASE Credit Union Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at CASE Credit Union. As a key member of our branch team, you will provide exceptional service to our members, ensuring their financial needs are met with professionalism and expertise.Key ResponsibilitiesProvide a variety of paying and receiving...
-
Customer Service Representative
4 weeks ago
Okemos, Michigan, United States CASE Credit Union Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at CASE Credit Union. As a key member of our branch team, you will provide exceptional service to our members, ensuring their financial needs are met with professionalism and expertise.Key ResponsibilitiesProvide a variety of paying and receiving...
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Safelite Group, Inc. Full timeAbout the RoleWe're seeking a skilled and customer-focused Customer Service Representative to join our team at Safelite Group, Inc. As a key point of contact for our customers and insurance partners, you'll provide efficient and helpful telephone support for claims processing and appointment scheduling.ResponsibilitiesQuickly and professionally answer...
-
Customer Service Representative
4 weeks ago
Okemos, Michigan, United States Safelite Group, Inc. Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Safelite Group, Inc.Key ResponsibilitiesProvide exceptional customer service to policyholders, insurance agents, and auto glass shops via phone calls, ensuring a positive experience and resolving issues efficiently.Gather necessary...
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Safelite Group, Inc. Full timeAbout the RoleThe Customer Service Representative is a vital position at Safelite Group, Inc., serving as the first point of contact for customers and insurance partners across the country. This role requires energetic and friendly professionals to provide efficient and helpful telephone support for claims processing and appointment scheduling.Key...
-
Customer Service Representative
2 weeks ago
Okemos, Michigan, United States Courtyard by Marriott Full timeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard by Marriott.Key Responsibilities:Greet and welcome guests to the hotel, providing a warm and friendly atmosphere.Use a clear speaking voice and listen to understand requests, responding with appropriate action and providing accurate information...
-
Overnight Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Planet Fitness Full timeJob SummaryThe Overnight Closer (Member Services Representative) will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a positive and professional attitude, with a focus on creating a welcoming environment for all.Key ResponsibilitiesGreet members, prospective members,...
-
Customer Service Representative
4 weeks ago
Okemos, Michigan, United States Dan Benjamin - State Farm Agent Full timeJob OverviewAs a Sales Support Team Member with Dan Benjamin - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this could be your opportunity for a rewarding career with excellent income...
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Dan Benjamin - State Farm Agent Full timeJob OverviewAs a Sales Support Team Member with Dan Benjamin - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this could be an excellent opportunity for a rewarding career with...
-
Customer Service Representative
1 month ago
Okemos, Michigan, United States Target Full timeBe a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll be the face of our brand, providing exceptional customer service and creating a welcoming experience for every guest, every time.Key Responsibilities:Create a welcoming experience by authentically greeting every guestMake a...
-
Customer Service Representative
3 weeks ago
Okemos, Michigan, United States Target Full timeBe a Part of Something BigAs a Guest Advocate at Target, you'll play a key role in creating a welcoming experience for every guest, every time. Your friendly and genuine approach will make a connection with guests, making them feel valued and appreciated.Your Key Responsibilities:Create a warm and inviting atmosphere for guestsEngage with guests through...
-
Customer Service Associate
1 month ago
Okemos, Michigan, United States Quality Dairy Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory...
-
Guest Service Representative
3 weeks ago
Okemos, Michigan, United States Courtyard by Marriott - Okemos, MI Full timeJob Summary:We are seeking a highly skilled Guest Service Representative to join our team at Courtyard by Marriott - Okemos, MI. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key Responsibilities:Greeting and...
-
Retail Sales Representative
21 hours ago
Okemos, Michigan, United States Claire's Full timeClaire's is seeking a Retail Sales Representative to deliver sales through friendly and efficient customer service. Key responsibilities include:Key Responsibilities:• Deliver sales through friendly and efficient customer service• Ensure customers have a fun and enjoyable shopping experience• Demonstrate Claire's products• Support Store Manager and...
-
Customer Service Cashier
2 months ago
Okemos, Michigan, United States Tom's Food Center Full timeJoin our dedicated team at Tom's Food Center as a Cashier and provide exceptional service to our customers.Key Responsibilities:Efficiently operate the cash register and electronic scanning devices to accurately record customer purchases, which may include a variety of items such as groceries, frozen goods, dairy, produce, and meats. Handle various payment...
-
Retail Business Development Representative
1 week ago
Okemos, Michigan, United States Verizon Full timeTransform business success with Verizon.We're on a mission to empower entrepreneurs and small business owners with innovative solutions that drive growth and innovation.As a Retail Business Development Representative, you'll be at the forefront of this movement, introducing small and medium business customers to the latest high-tech 5G products and services...