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Part Time Member Services Representative

2 months ago


Okemos, Michigan, United States Planet Fitness Full time

Job Summary:

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Key Responsibilities:

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities, including checking members into the system, new member sign-up, and facilitating needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner.
  • Assist in maintaining the neatness and cleanliness of the club.

Requirements:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.

Benefits:

  • Free black card membership
  • Mentorship
  • Opportunities for advancement
  • Ongoing leadership training
  • Full time employee health insurance