Patient Services Lab Coordinator

1 week ago


Oklahoma City, Oklahoma, United States Norman Regional Health System Full time

Job Overview

Departmental Insight

Join our dedicated and community-oriented laboratory team at Norman Regional Health System. We are a dynamic, high-volume facility equipped with cutting-edge technology, offering numerous opportunities for career advancement and personal growth. Our organization provides competitive compensation, excellent benefits, and additional educational resources. We invite you to become a vital part of our healthcare community.

Role Summary

Manage the registration process for outpatient and outreach patients efficiently. Execute test order entries for outpatient and outreach services. Verify and audit registration data for accuracy, forwarding it to the appropriate departments. Collect specimens from patients for laboratory analysis. Educate patients and staff on proper specimen collection procedures, labeling, storage, documentation, billing, and transport protocols. Prepare specimens for testing, storage, and reference laboratory analysis. Required Qualifications

Education Requirements

High school diploma or equivalent GED is mandatory. Basic understanding of medical terminology is preferred. Proficiency in computer usage, including word processing skills.

Experience Requirements

A minimum of three months of customer service experience is necessary. Prior experience as a phlebotomist is required. Phlebotomy experience may substitute for customer service experience. Phlebotomy qualifications include three months of practical experience, a Clinical Phlebotomy certificate, or six months of experience in a medical setting involving patient care, including blood draws. The Phlebotomy Certificate must encompass at least 32 hours of clinical rotation.

(The above qualifications can be satisfied through a combination of education and experience)

Certifications

Basic Life Support (BLS) training or re-training is essential during orientation before engaging in patient care. Current BLS certification must be maintained through re-training throughout employment. Outreach personnel must possess a valid driver's license with a clean driving record if hired into the department. Motor Vehicle Record (MVR) must comply with organizational policies or Defensive Driving training may be required.

Compensation and Benefits

Salary range is $15.46-$25.24 per hour, contingent on prior work experience. Benefits package includes medical, dental, vision, short-term and long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, complimentary parking, and career advancement prospects. Work Schedule

Offsite laboratory operations, Monday through Friday, up to 36 hours per week.
Shift Details

Day shifts available.
Employment Type

Regular Full-Time position.

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