Client Relations Specialist
2 weeks ago
Position Overview:
As a Client Relations Specialist, you play a vital role in maintaining our dedication to client satisfaction and professionalism. You will oversee and facilitate residential and commercial painting projects through the scheduling and implementation phases, acting as the primary point of contact for all parties involved. By embodying our core values, you demonstrate respect and courtesy to both clients and colleagues.
Key Responsibilities:
- Ensure that assigned projects adhere to timelines and budgets while fulfilling client requirements and delivering high-quality results.
- Plan, schedule, and coordinate painting projects from initial estimates to final completion.
- Develop detailed schedules and operational plans for painting assignments in close collaboration with homeowners.
- Coordinate with other trades, including pressure washing, carpentry, and stucco repair.
- Lead project meetings and maintain proper documentation and recordkeeping.
- Guide projects to successful completion, ensuring thorough close-out procedures.
Qualifications:
- At least 2 years of experience in customer service.
- Bilingual capabilities are preferred.
- Excellent written and verbal communication skills.
- Proficient in computer applications, including word processing, business software, and spreadsheets.
- Professional demeanor and appearance.
- A collaborative team player who can also work independently.
Additional Information:
At Five Star Painting, we recognize that behind every exceptional paint job are individuals who connect with homeowners, assist in designing, enhance aesthetics, and ensure project continuity. We value flexibility in work hours, accommodating various lifestyles. We invite you to explore opportunities within our independently owned and operated Five Star Painting franchises.
Disclaimer:
Five Star Painting LLC serves as the franchisor of the Five Star Painting franchised system. Each franchise location operates independently. This listing is provided as a service to our franchisees for brand management purposes only. Five Star Painting LLC is not the employer for these positions; the independent franchisee is responsible for hiring and employment terms.
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