Customer Service Ambassador
3 weeks ago
About Waste Connections
We are a leading waste management company dedicated to providing exceptional service to our customers. Our team is passionate about delivering high-quality solutions that meet the needs of our communities.
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team. As a key member of our customer service team, you will be responsible for providing top-notch service to our customers, resolving issues, and promoting our services.
Key Responsibilities
- Customer Service: Respond to customer inquiries, resolve issues, and provide exceptional service to ensure customer satisfaction.
- Service Delivery: Coordinate with internal teams to deliver services to customers, ensuring timely and efficient service.
- Communication: Develop and maintain strong relationships with customers, internal teams, and stakeholders to ensure effective communication and issue resolution.
- Problem-Solving: Analyze and resolve customer complaints and issues in a professional and timely manner.
Requirements
- Experience: 2 years of phone customer service experience preferred.
- Education: High School Diploma or GED required.
- Skills: Excellent communication, problem-solving, and customer service skills. Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- Competitive Compensation: We offer a competitive salary and benefits package, including medical, dental, and vision insurance.
- Opportunities for Growth: We are committed to helping our employees grow and develop their careers.
- Collaborative Environment: We foster a collaborative and inclusive work environment that encourages teamwork and open communication.
Waste Connections is an Equal Opportunity Employer
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