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Banking as a Service Program Implementation Specialist
2 months ago
This is a remote position with work from home flexibility for candidates in San Antonio, Texas.
Job Summary:The Banking as a Service (BaaS) Program Implementation Specialist is responsible for driving implementation and launch in market of BaaS programs by collaborating with external partners, internal bank stakeholders, senior management, project management and technology teams.
Key Responsibilities:- Primary business resource for BaaS program implementation projects.
- Identify and document program related processes and workstreams.
- Collaborate with program required vendors to understand integration and implementation requirements.
- Develop strong functional business knowledge and technical understanding of technology platforms, operations, and servicing to assist in delivery of solutions for card and non-card payment products.
- Understand, coordinate, and communicate implementation tasks and schedules to ensure successful launch progress aligned with business strategy and objectives.
- Identify potential roadblocks and develop recommendations.
- Partner with external partners (FinTechs) and internal teams (product, design, technology, risk, legal, compliance, ops) to manage prioritization, resourcing, controls, readiness, and go-to-market plans.
- Bachelor's degree or 8+ years experience.
- 3 - 5 years BaaS related experience.
- Working knowledge of Card issuing, Payment Operations/Service, IT and its supporting Lines of Businesses strongly preferred.
- Ability to write user stories and contribute to overall work in the team sprints.
- Strong understanding of external card and non-card platforms that provide processing, servicing and management of those programs, and the interdependencies of those platforms and bank operations.
- Strong positivity.
- Mission driven, competitive, goal oriented, and motivated to develop themselves and others.
- Energetic, resourceful, and appropriate work intensity to get the work done.
- Strong people acumen and relationship skills.
- Be a strong self-starter who can proactively engage with a virtual, cross-organizational team and demonstrate critical thinking without formal direction.