Card Services Specialist
4 days ago
We are seeking a highly organized and detail-oriented Card Services Specialist to join our team at International Bank of Commerce. As a Card Services Specialist, you will be responsible for managing the daily operations of our credit card program, including inventory management, distribution, and reconciliation of vendor invoices.
Key Responsibilities:- Manage printer balance reports and branch support for balancing inquiries
- Perform daily research investigation about Debit Card, Prepaid and/or other Card Services related products and services
- Process card requests for all markets; maintenance, reactivation, increase/decrease card limits, upload, reload, transfers and reordering of cards
- Log and process and/or destroy all cards received for return mail or hold mail in a timely manner and within card issuance guidelines
- Provide branch telephone support by answering calls related to process questions and issues for all Card Services related products and services
- Update and maintain daily inventory tracking reports for multiple third-party card vendors used by management for decision making
- Reviews daily credit card wire settlement
- Processes secure credit card portfolio payments
- Maintains daily, monthly, and quarterly reports for the management groups
- Process debit card requests for all markets
- Supports Return Mail
- Processes incentive/referral payouts for merchant services
- High School Diploma or equivalent required. College diploma, some college or equivalent work experience preferred.
- Proficient working knowledge of productivity tools, including Microsoft Word, Excel and Teams
- Knowledge of email systems, including Microsoft Outlook
- Working knowledge of or ability to learn to use office equipment, including printers and phone systems
- Knowledge of English grammar, spelling and punctuation
- Competitive level typing skills to produce documents on a personal computer
- 1-2 years previous work experience in customer service, administrative support or other office/clerical field.
- Experience with logistics and/or procurement preferred but not required
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Card Services Specialist
3 weeks ago
San Antonio, Texas, United States International Bank of Commerce Full timeJob SummaryThe Card Services Specialist is responsible for managing the daily operations of the credit card program, including inventory management, distribution, and reconciliation of vendor invoices. This role requires strong communication and coordination skills to work with multiple stakeholders, including branch administrative staff and card...
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Card Services Specialist
4 weeks ago
San Antonio, Texas, United States International Bank of Commerce Full timeJob SummaryThe Card Services Specialist is responsible for managing the daily operations of the credit card program, including card and printer supply inventory management and distribution. This role requires coordination with multiple supply vendors, reconciliation of vendor invoices, and allocation of costs to multiple cost centers.Key...
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Bilingual Credit Card Specialist
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Credit Card Customer Service Representative
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San Antonio, Texas, United States Harland Clarke Full timeJob DescriptionAs an Implementation Support Specialist at Harland Clarke, you will play a critical role in ensuring the successful implementation of financial institution card programs. Your primary responsibility will be to provide ongoing client management support and escalated problem resolution, working closely with clients, suppliers, and internal...
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Implementation Support Specialist
4 weeks ago
San Antonio, Texas, United States Harland Clarke Full timeJob DescriptionThe Implementation Support Specialist plays a crucial role in ensuring the smooth implementation of financial institution card programs. This position involves coordinating with suppliers, vendors, and internal resources to meet client and business needs.Key ResponsibilitiesManage client communications and resolve issues related to card...
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