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Retail Sales Associate
2 months ago
About the Role:
Fanatics is a leading global digital sports platform that ignites and harnesses the passions of fans. As a Seasonal Retail Associate, you will play a critical role in delivering an exceptional shopping experience for our fans, driving sales revenue, and maintaining retail standards.
Key Responsibilities:
- Greet fans and engage in conversations to understand their shopping needs and preferences.
- Make recommendations based on observations and conversations with fans to enhance their shopping experience.
- Execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
- Maintain sales floor and/or stockroom standards with attention to detail.
- Process sales transactions via the Fanatics Point of Sale System (POS).
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
Requirements:
- Minimum 18 years of age, High School graduate or equivalent.
- Past experience working in retail or sales preferred.
- Ability to work independently and responsibly in a fast-paced environment.
- Availability to work extended hours on game days and during events.
- Foreign language skills are a plus.
Job Knowledge, Skills and Abilities:
- Possess a fun, professional demeanor.
- Demonstrated ability to build product knowledge of Team/League inventory.
- Demonstrated ability to work as a member of a team in fast-paced environments, servicing a diverse fan base.
- Ability to maintain high standards of organization and cleanness.
- Proven ability to overcome obstacles while maintaining a positive, can-do attitude.
- Strong verbal communication skills.