Generator Mechanic/Service Technician

4 days ago

Tomball, Texas, United States Generator Supercenter of Tomball Full time
Job Summary

The Generator Mechanic/Service Technician will collaborate with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel to the customer's residence to perform repair work and preventative maintenance on the customer's whole home standby generator.

You will regularly use verbal communication and customer service skills to communicate directly with our customers. You will use mechanical and electrical knowledge of generators or small engines to troubleshoot and repair whole home standby generators for our customers.

This work will require the ability to read and understand technical manuals, instructions, electrical wiring diagrams, and blueprints. When repairs and preventative maintenance are complete, you will use electronic/written communication skills to update the software system with information regarding services you performed.

Main Job Responsibilities
  • Diagnosing and Repairing backup standby power systems
  • Servicing and Maintaining standby Generac generators
  • Providing excellent customer service and communication skills
  • Inspecting, troubleshooting, repairing, and performing maintenance on the customer's home generator
  • Following technical instruction manuals, diagrams, blueprints, and procedures
  • Testing, troubleshooting, and operating automatic transfer switches
  • Documenting services that are performed using an electronic software system
  • Adhering to all safety practices and requirements
Requirements
  • Strong customer service and communication skills (verbal and written)
  • Problem-solving, organization, and decision-making skills
  • Ability to work independently demonstrating initiative
  • Reading and comprehension skills are required to understand technical manuals, electrical wiring diagrams, and blueprints
  • Ability to drive company vehicles safely to each customer's residence within and surrounding area/job site
  • High school diploma or equivalent. Electrical certification a plus
  • Experience with mechanical small engine repair work and with electrical wiring
  • Must be physically able to perform job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces
  • The ability to work primarily outdoors in varying weather conditions and temperatures
  • Proper eyesight/vision to be able to perform mechanical repairs safely
  • Must be able to interpret technical manuals, blueprints, and schematics
  • Must have Valid driver's license and satisfactory driving record

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