Client Relations Specialist

2 months ago


Tomball, Texas, United States Generator Supercenter Full time

Role Overview: The Customer Service Representative at Generator Supercenter plays a vital role in maintaining strong relationships with our clients.

Key Responsibilities:

  • Serve as the primary contact for designated clients, ensuring their needs are met.
  • Conduct regular follow-ups post-sale to guarantee customer satisfaction.
  • Address customer inquiries and concerns promptly, working to resolve issues and alleviate any tension.
  • Escalate complex issues to account managers when necessary.
  • Introduce additional products and services to current clients, enhancing their experience.
  • Compile and send reports detailing sales activities, account statuses, and potential challenges.

Essential Skills:

  • Prior experience in customer service is advantageous.
  • Exceptional communication and negotiation abilities.
  • Strong organizational skills and the capacity to manage multiple tasks effectively.
  • Confidence and assertiveness in interactions.
  • Results-oriented mindset with the ability to thrive under pressure.
  • Proficient problem-solving capabilities.


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