Patient Service Representative

4 days ago


Lake Zurich, Illinois, United States RUSH Physical Therapy Full time
About the Role

RUSH Physical Therapy is seeking a highly skilled and patient-focused Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they enter our center.

Key Responsibilities
  • Manage the front desk and provide exceptional customer service to patients and visitors.
  • Register new patients, collect co-pays, and manage patient payments.
  • Schedule patient appointments and communicate with patients regarding their next appointment.
  • Provide patients with information about their treatment plan and answer any questions they may have.
  • Communicate with insurance companies, attorneys, and other parties to ensure seamless care coordination.
  • Maintain accurate records and files, and perform other administrative tasks as needed.
Requirements
  • High School Diploma or equivalent required.
  • Previous experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Basic computer skills and knowledge of medical software.
What We Offer

RUSH Physical Therapy offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and patient-focused individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.



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