Customer Service Representative

1 week ago


Lake Forest, Illinois, United States JobsRUs Full time
Job Description

JobsRUs is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide solutions to customer issues and concerns, utilizing approved resources and tools.
  • Maintain accurate and detailed records of customer interactions.
  • Process customer orders and provide shipment, order, or invoice documentation as needed.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
Requirements:
  • Excellent verbal and written communication skills.
  • Basic Excel skills and ability to learn remotely via WebEx.
  • Ability to multitask in a fast-paced environment and manage multiple tasks simultaneously.
  • High School diploma required; college degree a plus.
  • Minimum 1 year of Customer Service or Call Center experience preferably in a medical or medical device industry.
Preferred Qualifications:
  • ERP experience (i.e. Oracle, SAP, JD Edwards, etc.)
  • Computer skills and working knowledge of MS Office.
  • Pharmacy Tech or related pharma background in customer service/call center setting.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

We are looking for a motivated and results-driven individual who is passionate about delivering exceptional customer service. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.



  • Lake Forest, Illinois, United States 1-800-Flowers Family of Brands Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at 1-800-Flowers Family of Brands. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer...


  • Lake Forest, Illinois, United States 1-800-Flowers Family of Brands Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at 1-800-Flowers Family of Brands. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...


  • Lake Forest, Illinois, United States JobsRUs Full time

    Job DescriptionJobsRUs is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a...


  • Lake Forest, Illinois, United States Compunnel Full time

    Job DescriptionCompunnel is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...


  • Lake Forest, Illinois, United States Consumers Credit Union Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative. As a key member of our contact center team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • Lake Forest, Illinois, United States Grainger Full time

    About GraingerGrainger is a leading industrial distributor with a strong presence in North America, Japan, and the United Kingdom. We pride ourselves on providing innovative solutions and exceptional customer service to our clients.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service...


  • Lake Forest, Illinois, United States 1-800-Flowers Family of Brands Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Associate. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...


  • Lake Forest, Illinois, United States 1-800-Flowers Family of Brands Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at The Popcorn Factory, a part of the 1-800-Flowers Family of Brands. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty to our brand.Key...


  • Oak Forest, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...


  • Lake Forest, Illinois, United States 360 IT Professionals Full time

    Position Title: Customer Service Representative - Pharmaceutical SectorCompany Overview:360 IT Professionals is a leading Software Development firm located in Fremont, California, specializing in comprehensive technology solutions including Mobile and Web development, Cloud services, and IT staffing.Job Overview:We are seeking a dedicated Customer Service...


  • Lake Forest, Illinois, United States 360 IT Professionals Full time

    Position Title: Call Center Representative - Pharmaceutical SectorCompany Overview:360 IT Professionals is a leading Software Development Company located in Fremont, California, specializing in comprehensive technology solutions including Mobile Development, Web Development, Cloud Computing, and IT Staffing.Job Overview:We are seeking a dedicated Call Center...


  • Oak Forest, Illinois, United States Circle K Stores, Inc. Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers...


  • Lake Forest, Illinois, United States CVS Pharmacy Full time

    Join Our Team as a Retail Store AssociateCVS Pharmacy is seeking enthusiastic individuals to become part of our dynamic team. As a Retail Store Associate, you will play a crucial role in enhancing the healthcare experience for our customers and communities.Key Responsibilities:Deliver outstanding customer service to all patronsAssist with daily store...


  • Lake Forest, Illinois, United States 360 IT Professionals Full time

    Position Overview:We are seeking a dedicated Call Center Representative with expertise in the pharmaceutical industry. This role is crucial for delivering outstanding customer support and ensuring client satisfaction.Key Responsibilities:- Deliver exceptional service to clients within the pharmaceutical field.- Address inquiries and efficiently resolve...


  • Lake Bluff, Illinois, United States Fresenius Medical Care Holdings, Inc. Full time

    Job Summary:Fresenius Medical Care Holdings, Inc. is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our pharmacy call center, you will be responsible for providing exceptional customer service to our clients and healthcare providers.Key Responsibilities:Process Orders: Timely and accurately...


  • Crystal Lake, Illinois, United States Sodexo S A Full time

    About the RoleSodexo is seeking a Customer Service Representative to join our team as a Cashier/Food Service Worker. As a key member of our food service operation, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and safe working environment.Key ResponsibilitiesOperate the cash register...


  • Crystal Lake, Illinois, United States Geodis Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Geodis. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Key ResponsibilitiesCustomer Interaction: Respond to...


  • Crystal Lake, Illinois, United States Geodis Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Geodis. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Key ResponsibilitiesCustomer Interaction: Respond to...


  • Crystal Lake, Illinois, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and safe shopping environment, and promoting our products to customers.Key...


  • Crystal Lake, Illinois, United States Geodis Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at GEODIS. As a key member of our logistics team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and provide...