Barista - Customer Service Representative

5 days ago


Lake Zurich, Illinois, United States Kroger Full time
Job Summary

We are seeking a highly skilled and customer-focused Barista to join our team at Mariano's, a part of The Kroger Company. As a Barista, you will be responsible for providing exceptional customer service in a safe and clean environment, ensuring customer satisfaction and loyalty.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Prepare and serve beverages to company standards, using proper equipment and techniques.
  • Operate a cash register, process transactions, and maintain a clean and organized workspace.
  • Collaborate with colleagues to achieve sales goals and promote a positive work environment.
  • Stay up-to-date on product knowledge, promotions, and company policies to provide accurate information to customers.
  • Maintain a safe and clean environment, adhering to food safety regulations and guidelines.
  • Perform other duties as assigned by management.
Requirements:
  • Excellent customer service skills and a positive attitude.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly in a busy environment.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
About Us

Mariano's is a part of The Kroger Company, a leading retailer with a commitment to feeding the human spirit. We are a diverse team of individuals who share a passion for food, people, and community. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

We offer a competitive salary, benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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