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Branch Manager

2 months ago

New York, New York, United States Unavailable Full time
{"h3": "Job Summary"}

East West Bank is seeking a highly skilled Branch Manager to lead our team and drive business growth. As a key member of our organization, you will be responsible for developing and implementing strategies to achieve annual branch goals, providing exceptional customer service, and working closely with other product managers to refer bank products to business partners.

{"h3": "Key Responsibilities"}
  • Plan, coordinate, and monitor the overall activities and operations of a full-service branch office, including tracking and monitoring sales and customer service performance against established plans and objectives.
  • Communicate with existing and potential customers in the branch and through outside solicitation efforts to introduce products and services to new consumers and commercial businesses.
  • Solicit customers, businesses, communities, and civic organizations to generate new business; conduct sales, service, and product training for staff.
  • Develop branch business plan to ensure maximum profitability for targeted banking products.
  • Ensure that procedures for custody and control of assets, records, loan collateral, and securities are performed.
  • Prepare financial and regulatory reports required by law, regulations, and senior management.
  • Represent the bank at community functions and community organizations to market and promote bank products and services.
  • Oversee performance management of branch staff; manages one or more subordinate supervisors who supervise other employees throughout the branch.
  • Carry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.
  • Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Perform other duties as assigned.
{"h3": "Requirements"}
  • High school diploma or general education degree preferred.
  • 5 years of functional/professional experience.
  • 3 years of supervisory or managerial experience.
  • 3-5 years related experience and/or training including strong commercial lending or product knowledge.
  • Ability to read, analyze, and interpret balance sheets.
  • Ability to effectively present information and respond to questions from groups of managers, staff, customers, and the general public.
  • Bilingual in Mandarin or Cantonese preferred.

East West Bank is an equal opportunity employer.

{"h3": "Compensation"} The base pay range for this position is USD $67,000.00/Yr. - USD $120,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.