Executive Retail Manager
6 days ago
About the Role:
We are seeking a highly skilled and experienced Executive Retail Manager to join our team at Indigo Books & Music. As a key member of our leadership team, you will be responsible for driving the financial success of our store, ensuring it is well-run, well-merchandised, and well-staffed.
Key Responsibilities:
- Provide critical leadership to Customer Experience Managers and Customer Experience Representatives
- Develop the overall vision, business plan, and sales objectives of the store
- Influence stakeholders and build lasting relationships based on trust, integrity, and respect
- Attract, hire, retain, and develop talented and passionate employees and develop succession plans
- Maintain performance management records and ensure fairness and consistency of approach and administration
- Accountable to the Regional Director for the profitability of the store
- Maximize sales and profitability by soliciting, identifying, and delivering on opportunities for growth
- Launch and evaluate new programs and initiatives that impact business performance
- Ensure the store is well-run, well-merchandised, and well-staffed
- Maintain performance management records
- Engage and inspire our customers on the floor
- Leverage our product to tell stories
- Add joy to our customers' lives
- Curate specific product collections for each customer you meet
Requirements:
- 5+ years of management or leadership experience with demonstrable skills and success in leading and developing others
- 5+ years of retail or services sector experience
- Flagship experience preferred
- Proven track record of achieving sales and performance targets
- Passionate
- Enthusiastic
- Curious
- Humble
- Giving
- Driven
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