Customer Service Ambassador

2 weeks ago


Burbank, California, United States free-classifieds-usa Full time

About the Role:

We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Residence Inn Los Angeles Burbank/Downtown. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share information about the local area to enhance the guest experience.
  • Take a hands-on approach to work, moving around the property to ensure seamless service.
  • Uphold quality standards and maintain a safe work environment.

Requirements:

  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift, carry, and move objects weighing up to 10 pounds.
  • High school diploma or equivalent required.

About Us:

Marriott International is a global hospitality leader, committed to providing exceptional service and creating memorable experiences for our guests. We offer a dynamic and inclusive work environment, with opportunities for growth and development.



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