Customer Service Ambassador
2 weeks ago
About the Role:
We are seeking a highly skilled and customer-focused Guest Service Representative to join our team at the Residence Inn Los Angeles Burbank/Downtown. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share information about the local area to enhance the guest experience.
- Take a hands-on approach to work, moving around the property to ensure seamless service.
- Uphold quality standards and maintain a safe work environment.
Requirements:
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to lift, carry, and move objects weighing up to 10 pounds.
- High school diploma or equivalent required.
About Us:
Marriott International is a global hospitality leader, committed to providing exceptional service and creating memorable experiences for our guests. We offer a dynamic and inclusive work environment, with opportunities for growth and development.
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