Current jobs related to Customer Service Representative - Burbank, California - Pep Boys

  • Customer Service Representative

    2 weeks ago

    Burbank, California, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you'll be responsible for:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our Point of Sales SystemCleaning, preparing, and...

  • Customer Service Representative

    2 weeks ago

    Burbank, California, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake...

  • Customer Service Representative

    4 weeks ago

    Burbank, California, United States Domino's Pizza LLC Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Provide exceptional customer service to our valued customersOperate all equipment safely and efficientlyStock ingredients from delivery area to storageWork effectively...

  • Customer Service Representative

    1 month ago

    Burbank, California, United States Michell Navarro - State Farm Agent Full time

    {"h1": "Customer Service Representative - State Farm Agent Team Member", "p": "As a Customer Service Representative with Michell Navarro - State Farm Agent, you will play a vital role in helping our policyholders with their questions, providing information about their insurance coverage, and assisting customers with the claims process. If you enjoy working...

  • Customer Service Representative

    4 weeks ago

    Burbank, California, United States OMI Full time

    Unlock Your Potential with OMIAre you eager to embark on a new career journey? Do you thrive in fast-paced environments where no two days are the same? We're seeking a talented Customer Service Representative to join our dynamic team at OMI.About the RoleAs a Customer Service Representative, you will be the face of our company, providing exceptional support...

  • Customer Service Representative

    4 weeks ago

    Burbank, California, United States Cintas Full time

    Job Title: Customer Service RepresentativeCintas is seeking a highly skilled Customer Service Representative to provide exceptional customer service to both internal partners and external customers. As a key member of our team, you will be responsible for answering customer calls, resolving issues promptly, and providing a positive experience for our...

  • Customer Service Representative

    1 month ago

    Burbank, California, United States AppleOne Full time

    Job DescriptionAs a Customer Service Representative at AppleOne, you will be responsible for handling customer inquiries via email and chat. Your goal will be to resolve customer complaints quickly and professionally, while providing excellent data entry skills and computer savvy. You will be working in a positive work environment with good benefits. The...

  • Customer Service Representative

    2 weeks ago

    Burbank, California, United States Judith Brown-Williams - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Judith Brown-Williams - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have...

  • Customer Service Representative

    4 weeks ago

    Burbank, California, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders accurately and efficientlyEnsure orders are prepared and delivered to...

  • Customer Service Representative

    2 weeks ago

    Burbank, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team MemberWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemClean, prepare, and maintain the front of the storeEnsure orders are organized and...

  • Customer Service Representative

    1 week ago

    Burbank, California, United States BMO Financial Group Full time

    Job SummaryThis is a part-time 30 hours a week position. As a Customer Service Representative, you will be responsible for delivering exceptional service to BMO customers and prospects. You will identify customer needs and provide advice and guidance regarding financial solutions that are in the best interests of customers. Key Responsibilities Collaborate...

  • Customer Service Representative

    7 days ago

    Burbank, California, United States PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC Full time

    Job DescriptionWe are seeking a professional and friendly Customer Service Representative to provide exceptional phone support to our customers.Key Responsibilities:Respond to inbound calls and place outbound calls to customersIdentify customer needs and provide solutions to resolve their issuesUtilize premade scripts to address various customer service...

  • Customer Service Representative III, Retail Banking

    2 weeks ago

    Burbank, California, United States HomeStreet Full time

    Job SummaryThis role is responsible for building and maintaining strong relationships with existing and new customers in the retail banking sector. The Senior Customer Service Representative will provide exceptional customer service by taking ownership of the customer experience from initial contact to resolution.Key ResponsibilitiesAcquire and retain new...

  • Customer Service Representative III, Retail Banking

    2 weeks ago

    Burbank, California, United States HomeStreet Full time

    Key ResponsibilitiesAs a Senior Customer Service Representative, you will be responsible for building and maintaining strong relationships with customers, providing exceptional service, and ensuring customer satisfaction.Key Accountabilities:Acquire and retain new and existing customer relationshipsProvide personalized service to meet customer needs and...

  • Customer Service Representative

    7 days ago

    Burbank, California, United States El Pollo Loco Full time

    Key Responsibilities:As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also be responsible for processing and assembling customer orders efficiently, ensuring accuracy and timeliness. Additionally, you...

  • Customer Service Representative

    2 weeks ago

    Burbank, California, United States Michael Co Full time

    Customer Service SpecialistWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Michael Co. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and driving customer satisfaction.Key Responsibilities:Assist customers with...

  • Customer Service Representative

    2 weeks ago

    Burbank, California, United States OMI Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Associate at OMI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key responsibilities include:Developing a deep understanding of our...

  • Customer Service Representative

    1 week ago

    Burbank, California, United States Regus Management Group, LLC Full time

    About the RoleAs a Community Associate at Regus Management Group, LLC, you will be the face of our company, providing exceptional customer service and support to our clients. Your primary responsibility will be to ensure that our customers have a seamless and enjoyable experience at our workspace.Key Responsibilities* Provide top-notch customer service to...

  • Customer Service Representative

    3 weeks ago

    Burbank, California, United States T.J. Maxx Full time

    Customer Experience CoordinatorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and mentor associates on front-end principles to provide personalized customer experiences.Coach...

  • Customer Service Representative

    2 months ago

    Burbank, California, United States Marshalls Full time

    Job Summary: As a Customer Service Associate at Marshalls, you will be responsible for delivering exceptional customer experiences and supporting a positive store culture.Key Responsibilities:Role model established customer service practices with internal and external customers.Support and embody a positive store culture through honesty, integrity, and...

Customer Service Representative

2 months ago

Burbank, California, United States Pep Boys Full time

Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities

  • Provide exceptional customer service and support to customers, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Contribute to the growth of the organization by engaging customers, scheduling appointments, and building trust and rapport with customers.
  • Responsible for the organization and productivity of the service business, including work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Assist in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies.
  • Work with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.

Requirements

  • High school diploma or equivalent required.
  • Valid Drivers License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.