Medical Office Coordinator
6 days ago
About Spire Orthopedic Partners
We are a growing national partnership of orthopedic practices that provide the support, capital, and operational resources physicians need to grow thriving practices in today's evolving healthcare landscape.
Job Summary
We are seeking an experienced Medical Office Coordinator to join our team at one of our locations. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our medical staff.
Key Responsibilities
- Monitor reception/front desk staff and communicate regularly with the Office Manager regarding any staff disciplinary issues.
- Communicate routinely with clinical staff regarding potential delays and manage front office supply stock, order replenishments as needed for individual sites with approval from the Office Manager.
- Provide guidance to office staff when new policies/procedures are being implemented or followed up on and monitor staff's adherence to policy and procedure, addressing concerns promptly and reporting to the appropriate leader.
- Handle all urgent physician and patient complaints and greet all patients and office guests.
- Print and verify day end review, review billing slips at time of service/check-out to ensure that coding appears to be complete, submit daily billing slips, balance daily receipts against TOS report, enter payments for medical records requests filled directly by our office, open and close office prior to and following business hours, and assist patients and/or family members with any requests.
Requirements
- High school diploma or equivalent required; 2 years experience in a medical office desired.
- Must possess excellent customer service and verbal and written communication skills, be organized and detail oriented, and have insurance, billing, computer experience and working knowledge of MS Office.
What We Offer
We offer competitive compensation ($43,000 - $55,000 per year), generous PTO, benefits package (health, dental, vision, 401(k), etc.), and opportunities for growth and advancement in a dynamic environment with access to a diverse network of practitioners and broad infrastructure of tools and programs to enhance the employee experience.
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