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Sales Experience Leader

2 months ago

Chicago, Illinois, United States Petco Full time
About the Role

We are seeking a highly skilled Sales Experience Leader to join our team at Petco. As a Sales Experience Leader, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team.

Key Responsibilities
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Lead and manage a team of sales associates to ensure excellent customer service and sales performance.
  • Collaborate with the General Manager to develop and implement store operations and customer service initiatives.
  • Provide coaching and training to sales associates to improve their sales and customer service skills.
  • Monitor and analyze sales data to identify trends and opportunities for improvement.
  • Develop and maintain relationships with customers to build loyalty and drive sales growth.
Requirements
  • 3+ years of retail sales experience, preferably in a leadership role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to analyze sales data and make data-driven decisions.
  • Strong customer service skills and ability to build relationships with customers.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.