Healthcare Access Coordinator

2 weeks ago

Richland, Washington, United States Providence Health & Service Full time
Position Overview

This posting encompasses roles for an Associate Healthcare Access Coordinator, Healthcare Access Coordinator, and Senior Healthcare Access Coordinator. The qualifications for each position are detailed below. We encourage applications from individuals who meet the criteria for any of these roles.

At Providence Health & Services, our caregivers are not just valued; they are essential. Join our team and flourish in a culture that prioritizes patient-centered, holistic care grounded in understanding, dedication, and mutual respect. Your contributions are significant here, as we believe that to attract and retain top talent, we must empower our team members.

Under the general oversight of the Manager of Patient Access/Scheduling, the role involves managing patient registration and pre-registration for scheduled appointments, verifying insurance coverage and benefits, and obtaining necessary pre-certifications, referrals, or authorizations in accordance with insurance protocols. This position also plays a key role in the collection of upfront revenue owed to the facility while delivering exceptional customer service to both internal and external stakeholders.

Associate Healthcare Access Coordinator

In this role, under the supervision of the Manager of Patient Access/Scheduling, you will handle patient registration and pre-registration for scheduled accounts, verify insurance details, and secure necessary pre-certifications or authorizations as required by insurance policies. You will also assist in collecting upfront revenue due to the facility and ensure high-quality customer service is provided.

Required Qualifications:
  • 6 months of experience in customer service.
Preferred Qualifications:
  • Experience in a general office setting.
Healthcare Access Coordinator

The Healthcare Access Coordinator is tasked with ensuring appropriate reimbursement for patient accounts by gathering complex demographic, insurance, and medical information, ensuring timely and accurate documentation.

Required Qualifications:

• 1 year of experience in customer service or healthcare registration.

Preferred Qualifications:

• Some college coursework preferred, especially in Medical Terminology or Medical Assistance.

• National Certification of CHAA upon hire.

• Experience with registrars and third-party payers.

Senior Healthcare Access Coordinator

Required Qualifications:

• Completion of courses in keyboarding and office practices.

• 2 years of general office experience with public interaction.

• 3 years of experience in patient access.

Preferred Qualifications:

• Coursework in medical terminology.

• Epic Credentialing upon hire.

• Experience in data entry, medical terminology, and insurance processes.

• Experience in a medical environment.

Compensation Range:

Associate Healthcare Access Coordinator, Richland, WA Min: $16.28, Max: $22.57

Healthcare Access Coordinator, Walla Walla, WA Min: $17.13, Max: $27.09

Senior Healthcare Access Coordinator, Richland, WA Min: $17.24, Max: $25.43

Why Choose Providence?

Our exceptional benefits are specifically designed to support you and your family in maintaining wellness, advancing professionally, and achieving financial stability. We prioritize your well-being, allowing you to focus on our mission of delivering safe, compassionate care.

About Providence

At Providence, our strength is rooted in our commitment to "Know me, care for me, ease my way." Working within our organization means that regardless of your role, we will support you in your career journey, enabling you to support others. We offer top-tier benefits and cultivate an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected. Together, our extensive team serves in numerous healthcare facilities and provides a comprehensive range of health and social services across multiple states.

The salary ranges provided are the base pay; additional compensation may be available for this role, including shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonuses.

About Our Team

Located in the Tri-Cities region, Kadlec is the largest non-profit healthcare provider in the area, offering both primary and specialized care to patients. Kadlec is recognized for its commitment to customer service excellence, delivering compassionate healthcare through a blend of advanced technology and evidence-based, patient-centered care.

Providence is proud to be an Equal Opportunity Employer, dedicated to ensuring that every team member works in an environment free from discrimination and harassment based on various factors, including race, gender, disability, and more. We believe that diversity strengthens our organization, and we are committed to fostering an inclusive workforce that provides equal opportunities for advancement.

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