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Patient Access Representative

2 months ago


Richland, Washington, United States Providence Health & Service Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Patient Access Representative to join our team at Providence Health & Services. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration and pre-registration of patients, as well as verifying insurance coverage and benefits.

**Key Responsibilities:**

  • Register and pre-register patients in a timely and accurate manner
  • Verify insurance coverage and benefits to ensure accurate billing
  • Obtain pre-certification, referral, or authorizations as needed
  • Collect up-front revenue due the facility
  • Provide quality customer service to internal and external customers

**Requirements:**

  • 6 months of customer service experience
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills

**Preferred Qualifications:**

  • General office experience
  • Knowledge of medical terminology
  • National Certification of CHAA

**Why Work for Providence Health & Services?**

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) savings plan with employer matching. Our team is dedicated to providing exceptional patient care and service, and we are committed to creating a positive and inclusive work environment.