Customer Service Representative
2 weeks ago
The Customer Care Expert is a critical role at Select Portfolio Servicing, responsible for delivering exceptional customer service to our clients throughout the life of the loan. This position requires strong interpersonal skills, excellent customer service and sales skills, and the ability to effectively communicate with customers and internal stakeholders.
Key Responsibilities:- Handle customer calls efficiently and effectively, providing personalized service and resolving customer inquiries and issues.
- Accurately and promptly execute transactions, such as billing inquiries and account changes.
- Identify customer needs through in-depth probing and solve customer problems using swift, sound judgments based on the facts of each situation.
- Resolve account delinquency by collecting past due payments as needed.
- Communicate loss mitigation options and decisions to customers.
- Obtain complete and accurate documentation from customers and approved third parties.
- Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population.
- Complete affirmations prior to proceeding to foreclosure, if assigned a loan population.
- Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.
- Excellent customer service and sales skills. Loss Mitigation and or Customer Service experience is preferred.
- Superior communication skills, in verbal and written communication.
- Effective listening, problem solving and negotiating required.
- Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation.
- Proven record of dependability with excellent time management and the ability to self-manage.
- Proven ability to handle stressful situations and effectively manage a high volume workload.
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Customer Service Representative
4 weeks ago
Jacksonville, Florida, United States Gate Fuel Service Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K St Johns Bluff S is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience.Key Responsibilities:Provide excellent...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Krystal Restaurant Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team at Krystal Restaurant. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a...
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Customer Service Representative
4 weeks ago
Jacksonville, Florida, United States HonorVet Technologies Full timeJob Title: Customer Service Representative **Job Summary:** We are seeking a highly skilled and motivated Customer Service Representative to join our team at HonorVet Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to ADT customers through phone calls. You will work from the comfort of...
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Customer Service Representative
1 week ago
Jacksonville, Florida, United States LC Industries Full timeLC Industries is seeking a Customer Service Representative to provide exceptional customer service with a focus on recognition and interface. The ideal candidate will have a high school diploma and one year of relevant work experience. Key responsibilities include accurate computerized checkout, requesting and identifying material from the warehouse, and...
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Customer Service Representative
6 days ago
Jacksonville, Florida, United States HonorVet Technologies Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at HonorVet Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through phone calls, ensuring that their needs are met and...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Fortegra Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fortegra Corporation. As a Customer Service Representative, you will be responsible for delivering exceptional customer support through fast and accurate communication, making necessary changes for plans, coordinating with other team members and departments to...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Spherion Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a representative of Coach, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries via phone, email, and...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Webhelp Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and compassionate Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to resolve their inquiries and issues.Key Responsibilities:Resolve...
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Customer Service Representative
15 hours ago
Jacksonville, Florida, United States Fortegra Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fortegra. As a key member of our customer support team, you will be responsible for delivering exceptional customer service through fast and accurate communication, making necessary changes to plans, and coordinating with other team members and departments to...
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Customer Service Representative
4 weeks ago
Jacksonville, Florida, United States UniFirst Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at UniFirst Corporation.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional mannerProvide exceptional customer service through phone, email, and in-person...
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Customer Service Representative
2 weeks ago
Jacksonville, Florida, United States Margie Williams - State Farm Agent Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, developing leads, and identifying customer needs.ResponsibilitiesDevelop leads and schedule...
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Customer Service Representative
4 weeks ago
Jacksonville, Florida, United States Design It Wraps & Tint Full timeCustomer Service RepresentativeWe're seeking a positive and personable Customer Service Representative to join our team at Design It Wraps & Tint. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional customer experiences and ensuring high levels of satisfaction.Key Responsibilities:Resolve customer complaints in a...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States LC Industries Full timeLC Industries is seeking a Customer Service Representative to provide exceptional customer service and support to our customers. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. **Job Summary:** As a Customer Service Representative, you will be responsible for providing...
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Customer Service Representative
4 weeks ago
Jacksonville, Florida, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing food, and maintaining a clean and safe work environment. We offer a competitive salary, flexible work hours, and opportunities for advancement. If you are a team...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States ResourceMFG Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at ResourceMFG. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Responsibilities:Handle customer inquiries and...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Margie Williams - State Farm Agent Full timeJoin Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs. You will also be responsible for establishing customer...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Spherion Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a representative of the Coach brand, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries via phone,...
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Customer Service Representative
3 weeks ago
Jacksonville, Florida, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...