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Sales Specialist

2 months ago

San Antonio, Texas, United States Lowe's Full time
About This Role

Lowe's is seeking a highly skilled Sales Specialist - Windows & Walls to join our team. As a Sales Specialist, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide expert advice and guidance to customers on window and wall products, including specifications and features.
  • Engage with customers to understand their needs and preferences, and make recommendations to meet their requirements.
  • Execute orders and projects in a timely and efficient manner, ensuring that customers receive their products on time.
  • Develop and maintain strong relationships with customers, responding to their needs and concerns in a professional and courteous manner.
  • Stay up-to-date with product knowledge and industry trends, and make recommendations to customers accordingly.
Requirements
  • High school diploma or equivalent required.
  • 1 year of external experience in customer-facing sales or 6 months of Lowe's retail experience.
  • Ability to lift 25 pounds without assistance, and may lift over 25 pounds with or without assistance.
  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Preferred Qualifications
  • 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
  • 2 years of experience identifying and selling products based upon customer needs or plans.
  • 2 years of experience in providing customer service, including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
  • 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
  • 1 year of experience promoting product-related services and plans, such as installation, delivery, credit financing, or extended protection plans.
  • 2 years of experience in a sales environment with required sales goals or metrics.
What We Offer
  • Competitive hourly rate.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.