Customer Technical Support Specialist
4 days ago
We are seeking a highly skilled Service Desk Analyst to join our team at LaunchPoint PEO. This position is located in Portsmouth, VA, and will provide enterprise engineering, operations, and maintenance support services in both unclassified and classified elements of the computing environment.
Key Responsibilities- Provide Tier 1 Remote Support, Desktop Support, and Field Technician Support
- Troubleshoot and maintain Microsoft Office 365 Suite and Windows Operating Systems
- Utilize Role Based Access Control (RBAC) to determine an end user's authorized network access
- Coordinate Hardware delivery, maintenance, installations, and upgrades
- Perform software installations and remediation to ensure application reliability
- Responsible for account management (password reset, account maintenance)
- Create email accounts, change status in Active Directory
- Monitor, manage, and secure employees' mobile devices
- User support for network and desktop hardware and software complications and training
- Diagnose IT and network problems, and recommend and/or implement solutions
- Implement Virtual Desktop infrastructure allowing virtual desktop management
- HS Diploma or GED or 3 years of relevant experience
- U.S. Citizenship required; ability to obtain Secret (or higher) clearance
- Comfortable working in and assisting clients through service desk software, in addition to other remote access desktop programs
- Experience working with various Microsoft Windows operating systems
- Professional written and interpersonal skills are essential when communicating with Clients
- Experience installing and configuring computer systems and applications
- 1+ years of proven experience in a heavy customer focus position involving technical knowledge and services
- ITIL foundation certification or familiarity with ITIL methodologies and best practices
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
- Industry-specific certification may be required
- Medical / Vision and Dental Plans
- Holiday and Personal Time Off Pay
- 401K plan
- Life Insurance
- Education and Training Assistance Program (discussed during the on boarding process)
- Incentive Plans and Referral Bonuses
- Employee Assistance Programs
LaunchPoint PEO is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
-
Customer Technical Support Specialist
6 days ago
Portsmouth, Virginia, United States LaunchPointPEO Full timeJob Title: Customer Technical SpecialistLaunchPoint PEO is a professional employer organization that provides Human Resources services to companies, enabling them to focus on their core missions. We are seeking a skilled Customer Technical Specialist to join our team.Job Summary:We are looking for a highly motivated and detail-oriented individual to provide...
-
IT Technical Support Specialist
4 weeks ago
Portsmouth, Virginia, United States City of Portsmouth, VA Full timeJob Title: Technical Support Specialist - ITWe are seeking a highly skilled Technical Support Specialist to join our team at the City of Portsmouth, VA. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our employees and stakeholders.Key Responsibilities:Provide technical support and troubleshooting...
-
Customer Technical Support Specialist
2 weeks ago
Portsmouth, Virginia, United States LaunchPointPEO Full timeJob SummaryWe are seeking a skilled Service Desk Analyst to provide technical support and services to our clients. This role will involve troubleshooting and resolving technical issues, providing desktop support, and maintaining Microsoft Office 365 Suite and Windows Operating Systems.ResponsibilitiesProvide Tier 1 Remote Support and Desktop...
-
Technical Support Specialist
2 days ago
Portsmouth, Virginia, United States Cirrus Systems, Inc. Full timeAbout the RoleCirrus Systems, Inc. is seeking a highly motivated and detail-oriented Technical Support Agent to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our customers and installers.Key Responsibilities:Respond to customer inquiries and resolve technical...
-
Customer Technical Specialist
2 days ago
Portsmouth, Virginia, United States LaunchPointPEO Full timeJob OverviewLaunchPoint PEO is a professional employer organization that provides Human Resources services to companies, enabling them to focus on their core missions. We are seeking a skilled Service Desk Analyst to join our team of experienced professionals.Job SummaryWe are looking for a highly motivated and detail-oriented Service Desk Analyst to provide...
-
Portsmouth, Virginia, United States Tatitlek Federal Services, Inc (TFSI) Full timeJob Title: Alarm and Announcing System Engineering Technical SupportJoin Tatitlek Federal Services, Inc (TFSI) as an Alarm and Announcing System Engineering Technical Support Specialist. In this role, you will provide technical support and maintenance for alarm and announcing systems on USCG Shipboard platforms.Job Summary:We are seeking a highly skilled and...
-
UHF/VHF Technical Support Specialist
2 days ago
Portsmouth, Virginia, United States Tatitlek Federal Services, Inc (TFSI) Full timeJob SummaryThe Tatitlek Federal Services, Inc (TFSI) is seeking a highly skilled UHF/VHF Technical Support Specialist to provide logistical life cycle support of equipment/systems during the O&M, and disposition phases of the system development life cycle. The successful candidate will be responsible for providing depot level VHF/UHF equipment/system...
-
Technical Sales Support Specialist
4 weeks ago
Portsmouth, Virginia, United States Apex Dynamics Full timeA company with a strong spirit and family values, Apex Dynamics has been a leading provider of innovative solutions for over 90 years.As a dynamic and value-oriented organization, we have a strong market position and a team of 40 employees who work together to deliver high-quality products and services.We are looking for a talented individual to join our...
-
Portsmouth, Virginia, United States Tatitlek Federal Services, Inc (TFSI) Full timeJob Title: Alarm and Announcing System Engineering Technical SupportJoin Tatitlek Federal Services, Inc (TFSI) as an Alarm and Announcing System Engineering Technical Support Specialist and contribute to the success of our team.Job Summary:We are seeking a highly skilled and experienced Alarm and Announcing System Engineering Technical Support Specialist to...
-
Portsmouth, Virginia, United States The Tatitlek Corporation Full timeJob DescriptionThe Tatitlek Corporation is seeking a highly skilled Alarm and Announcing System Engineering Technical Support Specialist to join our team. As a key member of our Shared Service, Business Operations Division - Field Coordination Depot Support Branch, you will provide technical support for Alarm and Announcing Systems (A&AS) equipment and...
-
Portsmouth, Virginia, United States The Tatitlek Corporation Full timeJob DescriptionThe Tatitlek Corporation is seeking a highly skilled Alarm and Announcing System Engineering Technical Support Specialist to join our team. As a key member of our Shared Service, Business Operations Division - Field Coordination Depot Support Branch, you will provide technical support and maintenance for our Alarm and Announcing Systems.Key...
-
Portsmouth, Virginia, United States Tatitlek Federal Services, Inc (TFSI) Full timeJob SummaryThe Tatitlek Federal Services, Inc (TFSI) is seeking a highly skilled Alarm and Announcing System Engineering Technical Support Specialist to join our team. As a key member of our Shared Service, Business Operations Division - Field Coordination Depot Support Branch, you will provide technical support for Alarm and Announcing Systems (A&AS)...
-
Senior Technical Support Specialist
2 days ago
Portsmouth, Virginia, United States CompQsoft Full timeJob Summary:We are seeking a highly skilled Cyber Security Engineer to join our team at CompQsoft. As a key member of our Cyber Security team, you will be responsible for designing and implementing secure network architectures, conducting vulnerability assessments, and developing incident response plans.Key Responsibilities: Advanced technical...
-
Desktop Support Specialist in Portsmouth, RI
3 weeks ago
Portsmouth, Virginia, United States Desktop & Depot Support Full timeJob OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Portsmouth, Rhode Island.In this role, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging, printer support, client...
-
Navy Electronics Specialist
3 weeks ago
Portsmouth, Virginia, United States OLH Technical Services, LLC Full timeJob DescriptionOLH Technical Services, LLC is seeking a highly skilled Navy Electronics Specialist to join our team in Norfolk, VA.Position Overview:This position will provide technical support to the Planned Maintenance System Project, managing shipboard electronic systems for the U.S. Navy.The ideal candidate will have a strong understanding of computer...
-
IT Support Specialist in Portsmouth, RI
4 weeks ago
Portsmouth, Virginia, United States Desktop & Depot Support Full timeJob Title: IT Support TechnicianWe are seeking a skilled IT Support Technician to join our team in Portsmouth, Rhode Island. As an IT Support Technician, you will play a crucial role in ensuring smooth operations within the organization by setting up and troubleshooting IT equipment, including laptops, monitors, and printers.Key Responsibilities:Provide...
-
Clinical Trial Support Specialist
3 days ago
Portsmouth, Virginia, United States Novocure Full timeJob SummaryThe Device Support Specialist, New Indications is a key position within the Patient Experience business unit, with a clinical trial patient focus. This role is responsible for supporting clinical trial oncology patients utilizing Tumor Treating Fields (TTFields) therapy in the United States.Key ResponsibilitiesProvide education and assistance to...
-
Portsmouth, Virginia, United States The Tatitlek Corporation Full timeJob SummaryWe are seeking a highly skilled Engineering Technician to provide technical support for Alarm and Announcing Systems (A&AS) in the Field Coordination Depot Support Branch (BOD-FCDS). The successful candidate will be responsible for troubleshooting and maintaining A&AS equipment and systems, providing on-site and remote technical support, and...
-
Deployed Support Specialist
4 weeks ago
Portsmouth, Virginia, United States Insight Global Full timeJob DescriptionInsight Global is seeking a skilled Deployed Support Specialist to provide technical assistance to one of our federal clients in Portsmouth, VA.Key ResponsibilitiesProvide network technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution...
-
Catheterization Laboratory Specialist
1 month ago
Portsmouth, Virginia, United States HealthCare Support Full timeTravel Cath Lab Technician OpportunityHealthCare Support is seeking a skilled Catheterization Laboratory Specialist to fill a 13-week assignment in Portsmouth, Virginia.Benefits:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursementsUp...