Enterprise Account Manager

1 day ago

Scottsdale, Arizona, United States GitKraken Full time
About the Role

We are seeking an experienced Enterprise Account Manager to join our team at GitKraken. As a key member of our sales organization, you will be responsible for managing and growing our largest enterprise customers.

The ideal candidate will have at least five years of experience in account management and a proven track record of driving revenue. You will be creating expansion opportunities for GitKraken within developer-centric organizations and educating enterprise clients on how our products can transform their business.

Key Responsibilities
  • Build and expand relationships and awareness of GitKraken within disparate teams at select existing customers
  • Identify and document business goals, technology stack, and how customers are using GitKraken's Dev Tools & Planning tools
  • Increase adoption of GitKraken's features and products through the implementation of an outreach strategy leveraging champions within a customer
  • Help us craft a winning playbook as one of our early Account Managers
  • Advocate for customer needs for training and specific adoption & expansion inhibitors
  • Advocate for the overall health of the relationship with GitKraken, acting proactively to address issues and concerns
  • Engage with internal stakeholders across Product, Product Marketing, Customer Success/Support, and Finance to ensure customer questions are addressed promptly
What We Offer

We offer a competitive compensation package with annual performance-based pay increases, flexible Paid-Time-Off Policy, company-paid domestic and international trips, and a range of benefits including health, dental, and vision insurance, 401(k) retirement plan, and paid parental leave.

We are committed to having an inclusive and authentic work environment where unique perspectives, skills, and backgrounds are celebrated. We work hard to foster diversity in our workplace and encourage people from all backgrounds to apply.

Requirements
  • 5+ years of experience in account management roles with a proven track record of success
  • Experience selling to developer audiences, with strong knowledge on how they work and their technology stack
  • Familiarity with dev tools such as GitHub, GitLab, Microsoft's Azure DevOps or Visual Studio, Docker, Jenkins, etc.
  • Demonstrated experience developing and executing growth strategies within existing customers
  • Excellent relationship-building and interpersonal skills
  • Experience with Dev and DevOps technologies
  • Strong problem-solving skills and ability to think outside the box to find creative solutions
Location

GitKraken is headquartered in Scottsdale, Arizona, and while we would like to have candidates be local to the Scottsdale office, we understand that talent and drive are much more important than location. We will consider strong candidates from anywhere in the US who apply for this role.

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