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Ecommerce Business Development Manager

2 months ago

Minneapolis, Minnesota, United States SC Johnson Full time

About the Role

The Associate Manager, Ecommerce Operations will be responsible for driving the ecommerce business at SC Johnson, a leading global manufacturer of household and professional products. This role will focus on developing and executing strategies to accelerate ecommerce sales, improve customer experience, and drive business growth.

Key Responsibilities

  • Develop and implement ecommerce strategies to drive sales growth, improve customer engagement, and enhance the overall ecommerce experience.

  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and effective execution of ecommerce initiatives.

  • Monitor and analyze ecommerce metrics, including sales, traffic, and customer behavior, to inform strategic decisions and optimize ecommerce performance.

  • Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams, to ensure effective communication and collaboration.

  • Stay up-to-date with industry trends, best practices, and emerging technologies to identify opportunities for innovation and improvement.

Requirements

  • Bachelor's degree in Business Administration, Marketing, or related field, and 5+ years of experience in ecommerce, sales, or marketing.

  • Proven track record of driving ecommerce growth, improving customer experience, and developing effective strategies to achieve business objectives.

  • Strong analytical and problem-solving skills, with ability to collect and analyze data to inform strategic decisions.

  • Excellent communication and interpersonal skills, with ability to collaborate with cross-functional teams and stakeholders.

  • Ability to work in a fast-paced environment, prioritize multiple tasks, and meet deadlines.

Preferred Qualifications

  • Experience with ecommerce platforms, including Shopify, Magento, or Salesforce Commerce Cloud.

  • Knowledge of digital marketing channels, including search engine optimization (SEO), pay-per-click (PPC) advertising, and email marketing.

  • Experience with data analysis tools, including Google Analytics, Excel, or Tableau.

  • Strong understanding of customer behavior, preferences, and pain points, with ability to develop effective strategies to meet their needs.

What We Offer

SC Johnson offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.