Ecommerce Product Merchandising Specialist

3 weeks ago


Minneapolis, Minnesota, United States Gopher Sport Full time

About the Role:

Gopher Sport is seeking a highly skilled Ecommerce Specialist to join our Digital Experience team. As an Ecommerce Specialist, you will be responsible for enhancing the customer experience related to finding and selecting products on our website.

Key Responsibilities:

  • Respond to and resolve reported errors in a timely manner.
  • Monitor and audit the website to ensure proper functionality related to finding and selecting products.
  • Lead projects to introduce new improvements to the customer's online experience.
  • Audit the current customer experience and identify potential areas for improvement.
  • Be the primary point of contact for all things related to finding and selecting a product online.
  • Work across departments to ensure problems are fixed, enhancements are communicated, and the customer's experience is improved.
  • Work with 3rd party vendors to achieve department initiatives.
  • Regularly report on key metrics and behavioral data.
  • Develop expertise and certifications in the Magento platform.
  • Stay current with new technologies, trends, or advancements that help create an unmatched online experience for our customers.

Requirements:

  • 2-4 years of experience in Digital Marketing or Ecommerce, with hands-on experience in Magento or a related web platform.
  • Bachelor's degree in Business, Marketing, Computer Science, or equivalent experience in Ecommerce, Marketing, or a relevant field.

About Gopher Sport:

Gopher Sport is an industry-leading supplier of high-quality, innovative products for schools and institutions across the country. We've been developing innovative solutions to help people of all ages become more active and healthier for over 75 years.

Our Hybrid Work Environment:

We value in-person connection and collaboration at Gopher Sport. We believe the energy we generate is stronger when we're together. As a Gopher Sport team member, you'll enjoy a hybrid work environment to provide better life-work balance.

Why Join Our Team:

Our team members enjoy a competitive compensation and benefit package, 3 weeks of Paid Time Off accrued the first year, plus 8 company paid holidays; profit sharing bonuses, 401K, ESOP, tuition reimbursement, product discounts, wellness programs, stand-up work stations, an onsite fitness center, and so much more.



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