Business Systems Analyst

4 weeks ago

Minneapolis, Minnesota, United States Taylor Communications Full time

About the Role:

The Business Systems Analyst will play a key role in supporting our primary eCommerce technology platform, acting as a centralized hub for our dealer-facing sales strategy.

This role will be responsible for reviewing, analyzing, and defining key requirements to introduce new functionality to the platform, advancing its performance and resonance with the consumer base.

The ideal candidate will be an energetic, self-motivated, and innovative individual with strong business acumen, attention to detail, and analytics skills.

Responsibilities:

  • Coordinate with stakeholders to gather and define business and functional requirements
  • Create detailed specifications aligning business and customer needs with eCommerce and manufacturing capabilities
  • Provide context to business stakeholders to instill a shared understanding of project scope and benefits, requirements, and solutions
  • Collaborate with technical leaders to define project tasks, establish project schedules, manage backlog item entry, and communicate timelines
  • Act as a conduit for technology gaps, feature needs, and user requests to advance technology performance and usability
  • Assess and adapt project scope and requirements to align with business benefits, effectively managing resource-to-benefit ratio
  • Guide the project team in defining overall project goals, solutions to achieve those goals, and maintaining project timelines and costs
  • Manage, create, and execute test cases and test scenarios in combination with the QA team and project team members
  • Validate that project results are being achieved through test cases and that project requirements are met through the course of the project
  • Communicate project and timeline statuses, barriers, and accomplishments to business stakeholders and leadership teams
  • Foster an environment of continuous improvement through a commitment to follow through on successful and unsuccessful project deliverables and outcomes

Requirements:

  • 2+ years of experience in the field or in a related area
  • Familiarity with a variety of the field's concepts, practices, and procedures
  • Expertise in the design and construction of business requirements, business processes, and their ties to technology platforms
  • Ability to understand and organize complex business processes in an accessible way
  • Strong oral and written communication skills with an emphasis on communicating technical requirements in an accessible way to stakeholders at all levels of the organization, including external contacts
  • Energetic, self-motivated, and timeline-oriented team player who drives innovative new ideas in balance with capturing the details to drive the team to success
  • Ability to balance and prioritize multiple projects simultaneously
  • Fast learner with the ability to execute tactical tasks as well as think strategically
  • Proficient in Microsoft Teams, Excel, Word, PowerPoint, Outlook, and Visio

Preferred Qualifications:

  • Associate or Bachelor's degree in computer science, project management, or related field
  • Previous experience in working with eCommerce platforms and/or printing industry helpful

About Our Company:

Taylor Corporation is one of the largest graphics communications firms in North America, providing a diverse set of products, services, and technologies addressing the toughest communication challenges.

With over 10,000 employees spanning 26 states and seven countries, Taylor Corporation works diligently to create interactive, printing, and marketing solutions that have helped build some of the world's most recognizable brands.

We offer a comprehensive benefit package including several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO), and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position. Taylor Corporation is an equal opportunity employer.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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