Patient Care Coordinator

4 weeks ago


Richmond Heights, Virginia, United States Care Now Full time

About the Role

CareNow urgent care is seeking a skilled Patient Representative to join our team. As a Patient Representative, you will play a vital role in ensuring the smooth operation of our clinics, providing exceptional patient care, and delivering unparalleled service.

Key Responsibilities

  • Check-in patients in a timely manner, ensuring all Web Check-in procedures are followed.
  • Answer phone calls to the clinic, providing information or referring questions to others as needed.
  • Verify insurance timely and accurately.
  • Ensure occupational clients' preference cards are followed and occupational procedures are completed.
  • Review patient paperwork to ensure completeness and collect necessary insurance/demographic information.
  • Complete the Daily Balance Checklist after each shift, including all forms of payment and documentation.

Requirements

  • 1 year of clinical experience in a patient care setting is preferred.
  • Obtain BLS certification within 30 days of start required.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.

About CareNow

CareNow urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. Our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range of urgent care services for the entire family.

Why Join Our Team

If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you.



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