Customer Service Representative

4 weeks ago


Milford, Pennsylvania, United States Enterprise Mobility Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will be responsible for providing exceptional customer service, assisting with rental operations, and ensuring a seamless experience for our customers.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with rental operations, including processing returns, checking in vehicles, and handling customer transactions.
  • Work closely with the branch team to ensure a smooth and efficient rental experience for customers.
  • Develop knowledge of our products and services, including rental options, promotions, and policies.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • High school diploma or equivalent required.
  • 1+ year of customer service or retail experience preferred.
  • Valid driver's license with a clean driving record.
  • Ability to work a flexible schedule, including weekends and holidays.

What We Offer:

  • A competitive hourly rate.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

About Us:

Enterprise Mobility Inc is a leading provider of car rental services, with a commitment to excellence and customer satisfaction. We are proud to be an equal opportunity employer, dedicated to diversity and inclusion in the workplace.



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