Customer Service Representative

5 days ago


Milford, Delaware, United States Furniture & More, Inc. Full time
Job Description
At Furniture & More, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.

Responsibilities include:

* Providing exceptional customer service and resolving issues in a timely and efficient manner

* Ensuring high-quality services to all our customers

* Tracking parts orders and informing customers of any delays or early arrival of goods

* Scheduling and routing service vans for service calls

* Processing credits with manufacturers

* Working closely with manufacturers to order parts for customers

Requirements:

* Previous experience in retail and/or customer service

* Strong organizational and leadership qualities

* Excellent written and communication skills

* Strong attention to detail

* Excellent computer skills

* Reliable transportation

What We Offer
Furniture & More, Inc. offers a competitive salary, 401(k) matching, company parties, dental insurance, employee discounts, opportunity for advancement, paid time off, and vision insurance.

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