Customer Service Representative
5 days ago
At Furniture & More, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.
Responsibilities include:
* Providing exceptional customer service and resolving issues in a timely and efficient manner
* Ensuring high-quality services to all our customers
* Tracking parts orders and informing customers of any delays or early arrival of goods
* Scheduling and routing service vans for service calls
* Processing credits with manufacturers
* Working closely with manufacturers to order parts for customers
Requirements:
* Previous experience in retail and/or customer service
* Strong organizational and leadership qualities
* Excellent written and communication skills
* Strong attention to detail
* Excellent computer skills
* Reliable transportation
What We Offer
Furniture & More, Inc. offers a competitive salary, 401(k) matching, company parties, dental insurance, employee discounts, opportunity for advancement, paid time off, and vision insurance.
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