Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Lowe's. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving customer complaints in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving customer complaints in a timely and professional manner.
- Answer customer questions about products, services, and promotions, and make recommendations to meet customer needs.
- Process customer transactions, including sales, returns, and exchanges, and maintain accurate records of customer interactions.
- Work collaboratively with other team members to achieve sales and customer service goals.
Requirements:
- 6 months of experience in a customer-facing role, preferably in retail or sales.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Basic math skills and ability to handle cash and operate a point-of-sale system.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Opportunities for professional development and training.
How to Apply:
Apply online at [insert link] or in person at your local Lowe's store. We look forward to hearing from you
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