Service Coordinator Professional

2 days ago


Louisville, Kentucky, United States MH Equipment Full time

At MH Equipment, we offer an exciting opportunity for a skilled Service Coordinator Professional to join our team. As a key member of our operations team, you will work closely with various departments to ensure seamless service delivery to our customers.

About the Role

This is an hourly position, working 7:00 a.m. - 4:00 p.m., Monday through Friday, with some overtime required. We offer great pay, bonuses, and a comprehensive benefits package, including medical, dental, vision, and life insurance.

Key Responsibilities
  • Review and Process Work Orders: Open, close, and review work orders for completeness and accuracy.
  • Dispatch and Customer Communication: Dispatch calls and enter information into logs, as well as communicate with customers to resolve issues.
  • Report Generation and Compliance: Compile and send monthly reports as required, adhering to company policies and procedures.
Requirements and Qualifications
  • Professional Skills: Strong organizational and time management skills, professional phone etiquette, and proficiency in computer software such as Windows and Microsoft Office.
  • Teamwork and Adaptability: Ability to work well with others in a team environment, cope with pressure, multiple projects, and frequent interruptions.
  • Presentation and Image: Presentation of a professional image in personal appearance, dress, and preparation.


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