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Data Center Operations Director

1 month ago

Santa Clara, California, United States Microsoft Corporation Full time
Job Summary

As the Director of Data Center Operations Metro, you will be responsible for driving the delivery of world-class support services across your campus or metro. You will interact and maintain relationships with various authorities and partners across all sectors of the data center industry.

Key Responsibilities
  • Empower a culture of safety, security, and compliance in all aspects of data center operations
  • Leadership, management, coaching, and development of Microsoft full-time employees across data centers in your metro
  • Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
  • Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your metro
  • Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your metro
Requirements
  • High School Diploma or equivalent AND 10+ years experience of mission-critical service management
  • 5+ years experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms
Preferred Qualifications
  • 7+ years' enterprise-level experience managing large-scale and complex projects/programs
  • 7+ years' experience in Critical Environment infrastructures
  • 7+ years' experience in physical IT infrastructures
  • Experience managing budget $5M+
What We Offer

Microsoft offers a competitive salary range of $137,800 - $267,600 per year, with a different range applicable to specific work locations. Certain roles may be eligible for benefits and other compensation.