Customer Service Liaison
4 weeks ago
Star Cutter Company, a family-owned and globally recognized manufacturer of custom round tools and hobs, is seeking a Customer Service Representative to support our sales department. This role is ideal for individuals who value a company culture that prioritizes employee well-being, offers competitive compensation and benefits, and fosters a collaborative and respectful work environment.
Key Responsibilities:- Engage with customers through various communication channels to understand their needs and provide professional support.
- Resolve customer concerns in a timely and effective manner, ensuring customer satisfaction and meeting company expectations.
- Collaborate with manufacturing and other departments to ensure customer expectations are met within manufacturing capabilities.
- Lead research into order status inquiries, including inventory, lead times, expedited orders, samples, and pricing requests, and communicate information to customers.
- Work closely with Sales to ensure exceptional customer experiences and maintain high levels of customer satisfaction.
- 1-2 years of customer service experience in manufacturing.
- Excellent communication, verbal, written, and listening skills.
- Experience with ERP systems is preferred.
- Working knowledge of MS Office products, particularly PowerPoint.
- Associate degree is preferred.
- Strong Microsoft Office skills, particularly PowerPoint.
- High level of professionalism and unwavering confidentiality.
- Ability to manage multiple priorities, remain organized, and meet deadlines.
- Strong problem-solving skills.
- Ability to travel occasionally.
- Competitive compensation program with performance-based bonus.
- Comprehensive medical, dental, and vision health insurance within 30 days.
- Company-paid life insurance, short- and long-term disability.
- Matched 401(k) savings program.
- Educational assistance for college programs, skilled trades, or other interests to further your career.
For more information, please visit our website at www.star-cutter.com or our parent company's website at www.parentcompany.com. To apply, please submit your resume, and we will respond promptly.
-
Customer Service Liaison
1 month ago
Novi, Michigan, United States Star Cutter Company Full time**About Us**Star Cutter Company is a family-owned, globally recognized manufacturer of custom round tools and hobs. We are a company guided by core values that prioritize our employees, offering great pay and benefits, and a deep culture founded on teamwork, respect, and integrity.**Job Summary**We are seeking a Customer Service Liaison to support our sales...
-
Customer Service Liaison
4 weeks ago
Novi, Michigan, United States Star Cutter Company Full time{"title": "Customer Service Representative", "description": "Join Our Team at Star Cutter CompanyWe are seeking a highly skilled Customer Service Representative to support our sales department and ensure our customer needs are met.Key Responsibilities:Engage with current and potential customers to meet their needs professionally and graciously.Problem solve...
-
Customer Service Liaison
1 month ago
Novi, Michigan, United States Star Cutter Company Full timeAbout the RoleStar Cutter Company is a family-owned, globally recognized, manufacturer of custom round tools and hobs. We are seeking a Customer Service Representative to support our sales department, ensuring our customer needs are met.Key ResponsibilitiesCustomer Engagement: Engage with current and potential customers to meet their needs professionally and...
-
Customer Service Representative
3 weeks ago
Novi, Michigan, United States Berkshire Production Supply Full timeCustomer Service RepresentativeBerkshire Production Supply is a dynamic organization dedicated to supporting independent distributors with the products and services required to compete in the rapidly evolving industrial marketplace.We are currently looking for a Customer Service Representative to join our team in Novi, MI. As a Customer Service...
-
Service Coordinator
1 week ago
Novi, Michigan, United States Michigan CAT Full timeJob SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Michigan CAT. As a key member of our Service Department, you will play a critical role in ensuring the accuracy of data and paperwork, as well as providing timely and quality service to our customers.Key ResponsibilitiesProcess and review work orders...
-
Customer Service Representative
3 weeks ago
Novi, Michigan, United States Walgreens Full timeCustomer Service Associate at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include:Key Responsibilities:Register sales on assigned cash register and provide customers with courteous, fair, friendly, and efficient checkout...
-
Customer Service Representative
2 weeks ago
Novi, Michigan, United States PTSolutions Full timeJob Title: Customer Service RepresentativePTSolutions, a leading supplier of industrial tools in the Midwest, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their...
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Berkshire Production Supply Full timeCustomer Service RepresentativeBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team in Novi, MI. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Customer Service Representative
1 week ago
Novi, Michigan, United States Berkshire eSupply Full timeJob Title: Customer Service RepresentativeBerkshire eSupply is a dynamic organization dedicated to supporting independent distributors with the products and services required to compete in the rapidly evolving industrial marketplace.We are currently seeking a highly skilled Customer Service Representative to join our growing team. As a key member of our...
-
Customer Service Representative
1 week ago
Novi, Michigan, United States Berkshire Production Supply Full timeCustomer Service RepresentativeBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process...
-
Customer Service Representative
3 weeks ago
Novi, Michigan, United States Value City Furniture Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Value City Furniture. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key ResponsibilitiesProvide personalized service...
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Mimilk Full timeAbout the RoleMimilk is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate order fulfillment, and maintaining a high level of product quality.Key...
-
Customer Service Representative
1 week ago
Novi, Michigan, United States Bob's Discount Furniture Full timeCustomer Service RepresentativeAt Bob's Discount Furniture, we're looking for a skilled Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for providing exceptional customer service and creating a memorable shopping experience for our guests.Key Responsibilities:Engage with customers to understand...
-
Customer Service Representative
4 weeks ago
Novi, Michigan, United States Value City Furniture Full timeAbout the Role:The Customer Service Associate plays a critical role in delivering exceptional customer experiences at Value City Furniture. This individual serves as the primary point of contact for customers, providing timely and accurate information to ensure a seamless shopping experience.Key Responsibilities:Respond to customer inquiries and resolve...
-
Customer Service Representative
3 weeks ago
Novi, Michigan, United States Mimilk Full timeCustomer Service RepresentativeMimilk is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate order processing, and maintaining a positive working relationship with all stakeholders.Key...
-
Customer Service Representative
1 month ago
Novi, Michigan, United States Quality Choice | CDMA Full timeJob Description**About Quality Choice | CDMA**We are a privately held wholesaler with a rich history, providing high-quality health, beauty, and wellness products to our customers. Our mission is to deliver exceptional customer support and help our customers grow their businesses.Job SummaryWe are seeking a highly motivated and customer-focused individual to...
-
Customer Service Representative
1 week ago
Novi, Michigan, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...
-
Customer Service Representative
3 weeks ago
Novi, Michigan, United States CubeSmart Full timeOverview At CubeSmart, our culture makes the difference. We believe that our employees are the key to our success, and we're committed to providing a work environment that's supportive, inclusive, and empowering. Responsibilities As a Customer Service/Key Holder, you will be responsible for delivering exceptional customer service to our clients, ensuring...
-
Customer Service Representative
3 weeks ago
Novi, Michigan, United States Bob's Discount Furniture Full timeBob's Discount Furniture **Job Summary** As a Guest Support Associate at Bob's Discount Furniture, you will be responsible for providing exceptional customer service and creating a memorable shopping experience for our clients. Your primary goal will be to understand the needs of our customers and help them find the perfect home furnishings to fit their...
-
Customer Service Representative
2 weeks ago
Novi, Michigan, United States Star Cutter Company Full timeCustomer Service Representative OpportunityStar Cutter Company, a globally recognized manufacturer of custom round tools and hobs, is seeking a Customer Service Representative to support our sales department. As a key member of our team, you will be responsible for ensuring our customer needs are met, providing exceptional service, and driving customer...