Customer Service Representative

1 week ago


Novi, Michigan, United States Bob's Discount Furniture Full time

Bob's Discount Furniture

**Job Summary**

As a Guest Support Associate at Bob's Discount Furniture, you will be responsible for providing exceptional customer service and creating a memorable shopping experience for our clients. Your primary goal will be to understand the needs of our customers and help them find the perfect home furnishings to fit their lifestyle.

**Key Responsibilities**

* Greet and engage customers, building rapport and trust to uncover their home furnishing needs
* Provide world-class customer service, ensuring a positive and unforgettable shopping experience
* Develop and maintain a customer base through effective communication and relationship-building
* Generate sales through a consultative approach, focusing on customer needs and preferences

**What We Offer**

* A dynamic and supportive work environment
* Opportunities for growth and development
* Competitive compensation and benefits package

**Requirements**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and conflict resolution skills

**About Us**

Bob's Discount Furniture is a leading retailer of home furnishings, committed to providing exceptional customer service and quality products. We are dedicated to building long-term relationships with our customers and employees, and we are seeking a talented and motivated individual to join our team.



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