Training Field Operations Manager

1 week ago


Maryville, Tennessee, United States Clayton Homes Full time

Field Manager in Training

Clayton Homes, a subsidiary of Berkshire Hathaway and a premier provider of housing solutions, is a comprehensive housing enterprise that constructs, markets, and insures affordable homes.

The Field Manager in Training will support the general manager in overseeing all sales and operational functions at their designated location. This role is accountable for ensuring the profitability of the organization while adhering to company policies. Key responsibilities encompass six (6) primary areas:

  • Marketing: Attracting customers to the Home Center.
  • Sales Management: Overseeing all sales activities at the center.
  • Insurance: Securing suitable insurance options for customers.
  • Operations Oversight: Managing all business operations.
  • Team Leadership: Handling all aspects related to team members.
  • Service Coordination: Overseeing setup, delivery, and ensuring exceptional customer service.
  • Ensures compliance with all safety and environmental regulations.
  • Develops and mentors team members to foster company growth.

Key Responsibilities:

  • Accountable for personal sales performance.
  • Responsible for recruiting, interviewing, and hiring all team members at the Home Center.
  • Formulates marketing strategies, including advertising, local promotions, and merchandising.
  • Maintains the cleanliness and upkeep of the Home Center property.
  • Manages sales activities for all sales professionals using Prospector.
  • Ensures all sales professionals complete the 'Sales 101' training program.
  • Conducts weekly sales meetings.
  • Regularly reviews and manages the P&L statement.
  • Develops and implements a comprehensive expense control strategy.
  • Orders and oversees all inventory at the sales center.
  • Processes vendor payments through the online PO system.
  • Manages team member-related tasks, including scheduling, payroll, performance management, and conflict resolution.
  • Ensures fair and consistent administration of company policies and procedures.
  • Oversees the foreclosure process and manages the re-marketing of foreclosed inventory.
  • Coordinates all service, setup, and delivery operations.
  • Maintains high levels of customer satisfaction.
  • Participates in resolving customer complaints and disputes.
  • Develops an annual business plan.
  • Sets goals with the team to achieve the business plan.
  • Exhibits a cooperative and collaborative spirit, eager to assist with various duties as needed.

Job Requirements:

  • Strong business insight.
  • Consistent work history.
  • Ability to pass both criminal background and drug screenings.
  • A four-year college degree is preferred.

Compensation:

  • Annual base salary of $40,000.

Why Choose Clayton?

  • A Berkshire Hathaway Company – an organization built on integrity with unlimited career advancement opportunities.
  • Full-time employees can customize their health, dental, and vision benefits package. Clayton offers competitive 401K plans with investment options and company matching for both full-time and part-time employees after one year, helping our team members reach their financial objectives. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays, and more.
  • In line with Clayton's commitment to Opening Doors to a Better Life, we provide paid time for Team Members to volunteer for causes that resonate with them through the Clayton Impact program.
  • We promote holistic wellness through physical, nutritional, social, financial, spiritual, and occupational programs.
  • Home Centers are closed on Sundays, reflecting our belief in maintaining a balanced work environment.

Clayton is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

For more information about Clayton Homes, please visit our website.



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