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    {"title": "IHOP Shift Manager Job Description", "sections": [{"title": "About IHOP", "content": "IHOP is a leader in the breakfast, lunch, and dinner industry, with a mission to spread joy to more guests every day."}, {"title": "Job Responsibilities", "content": "Run shifts alongside or in the absence of our Assistant Manager and General ManagerAssign...

Restaurant General Manager

2 months ago

Maryville, Tennessee, United States HHB Restaurant Recruiting Full time
Job Overview

We are seeking an exceptional Restaurant General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and implementing strategies to increase sales and customer satisfaction.

Key Responsibilities
  • Leadership and Management
    • Supervise and train restaurant staff to ensure excellent customer service and high-quality food preparation.
    • Develop and implement effective strategies to improve sales, customer satisfaction, and employee engagement.
  • Operations and Logistics
    • Manage daily restaurant operations, including inventory management, scheduling, and staff supervision.
    • Ensure a safe and healthy work environment for employees and customers.
  • Customer Service and Experience
    • Develop and implement customer service strategies to increase customer loyalty and retention.
    • Monitor and improve customer satisfaction through regular feedback and surveys.
Requirements
  • Education and Experience
    • Associate's degree or equivalent in hospitality, business, or a related field.
    • Minimum 1 year of experience in restaurant management, with a proven track record of success.
  • Skills and Qualifications
    • Excellent leadership, communication, and training skills.
    • Ability to work in a fast-paced environment and make sound decisions under pressure.
    • Physical fitness to regularly walk, climb, and move up to 50 pounds.
Benefits
  • Competitive Salary
  • Attainable Bonus Program
  • Industry Standard Work Week
  • Health Benefits