Training Field Operations Manager

1 week ago


Maryville, Tennessee, United States Clayton Homes Full time

Field Operations Manager in Training

Clayton Homes, a subsidiary of Berkshire Hathaway and a leader in the housing sector, specializes in the construction, sale, and insurance of affordable housing solutions.

The Field Operations Manager in Training will support the general manager in overseeing all sales and operational functions at their designated location. This role is pivotal in ensuring the organization operates profitably while adhering to company policies. Responsibilities are categorized into several key areas:

  • Marketing: Attracting customers to the Home Center.
  • Sales Management: Overseeing all sales activities at the center.
  • Insurance: Securing suitable insurance options for customers.
  • Operational Oversight: Managing all business operations.
  • Team Leadership: Handling all aspects related to team members.
  • Service Management: Coordinating delivery and setup activities while ensuring exceptional customer service.
  • Ensuring compliance with safety and environmental regulations.
  • Developing and mentoring team members to foster company growth.

Key Responsibilities:

  • Accountability for personal sales performance.
  • Recruiting, interviewing, and hiring team members for the Home Center.
  • Creating marketing strategies, including advertising and local promotions.
  • Maintaining the cleanliness and appearance of the Home Center.
  • Managing sales activities for all sales professionals using the Prospector system.
  • Ensuring completion of 'Sales 101' training for new sales professionals.
  • Conducting weekly sales meetings.
  • Regularly reviewing and managing the P&L statement.
  • Implementing a comprehensive expense control strategy.
  • Ordering and overseeing inventory for the sales center.
  • Processing vendor payments through the online purchase order system.
  • Managing team member schedules, payroll, performance evaluations, and conflict resolution.
  • Ensuring fair and consistent application of company policies.
  • Overseeing the foreclosure process and remarketing of foreclosed properties.
  • Coordinating all service, setup, and delivery operations.
  • Maintaining high levels of customer satisfaction.
  • Addressing customer complaints and disputes effectively.
  • Developing an annual business plan.
  • Setting team goals to achieve the business plan.
  • Collaborating in a team-oriented environment and assisting with various duties as needed.

Qualifications:

  • Strong understanding of business operations.
  • Consistent work history.
  • Ability to pass a criminal background check and drug screening.
  • A four-year college degree is preferred.

Compensation:

  • Annual base salary of $40,000.

Why Choose Clayton?

  • Part of Berkshire Hathaway – a company known for its integrity and opportunities for career advancement.
  • Full-time employees can customize their health, dental, and vision benefits package. Competitive 401K options with company matching are available after one year of service.
  • Clayton supports community involvement through paid volunteer time for causes that matter to our team members.
  • We promote holistic wellness through various programs addressing physical, nutritional, social, financial, spiritual, and occupational health.
  • Home Centers are closed on Sundays to ensure a balanced work-life environment.

Clayton is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

For more information about Clayton Homes, please visit our website.



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