Telecom Support Specialist

3 weeks ago


Wichita, Kansas, United States Mass Markets Full time

About Mass Markets

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At Mass Markets, we offer a competitive salary range of $45,000 - $55,000 per year.

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Your Role and Responsibilities

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You will handle inbound and outbound contacts in a courteous, timely, and professional manner. This includes listening to customers, understanding their needs, and resolving customer issues efficiently.

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The Ideal Candidate

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  • You have excellent communication skills and the ability to work well under pressure.
  • You are detail-oriented and can document and process customer claims accurately.
  • You follow all required scripts, policies, and procedures to ensure compliance with confidentiality requirements.


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