Account Management Specialist

3 weeks ago


Wichita, Kansas, United States Mass Markets Full time

We're looking for a talented Telecom Support Representative to join our team at Mass Markets. In this role, you'll be responsible for handling customer inquiries in a timely and professional manner, utilizing systems and technology to complete account management tasks, and documenting customer claims accurately.

You'll work closely with customers to understand their needs and provide personalized solutions. Your key responsibilities will also include following all required scripts, policies, and procedures to ensure compliance with confidential information and personal data requirements.

We estimate the salary for this role to be around $50,000 - $80,000 per year, depending on location and experience. If you're a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply.



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