Retail Sales Associate

1 week ago


West Palm Beach, Florida, United States West Marine Full time
Job Summary:

Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great customer experience environment. Duties include: unloading truck, checking merchandise to purchase order/invoice, stocking merchandise, putting merchandise away from customer use.

We are a leading retailer serving customers with a mission of Providing Exceptional Customer Service. Our customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; you guide your team to ensure Customers leave with the right products to make that happen. Each interaction with a customer is an opportunity for you to exceed their expectations and ensure they remain a loyal customer.

Duties/Responsibilities:

  • Unload store merchandise from truck
  • Check in merchandise from truck or other means per receiving policy
  • Ensure that merchandise shipments have been received and displayed within twenty-four hours of delivery.
  • Label or apply merchandise sales tags if necessary to merchandise.
  • Utilize an efficient pattern and method for putting product away to optimize time
  • Use proper methods for unloading and moving product to designated location
  • Identify and escalate any bottlenecks impeding put away or product storage capacity
  • Ensure all product locations are front, faced and replenished with available overstock
  • Alert management to potential security or loss prevention issues
  • Work with fellow associates to maintain that Asset Protection standards are met all the time
  • Remove any hazards or obstacles that may impede walking the aisles or sales floor
  • Keep receiving dock, aisles and sales floor neat, clean and organized
  • Available to work a flexible schedule based on business needs, including nights, weekends and some holidays.
  • Perform other job-related duties as assigned.

Requirements:

  • Excellent verbal communication skills.
  • Excellent active listening skills.
  • Excellent sales and customer service skills.
  • Extensive knowledge of the merchandise sold.
  • Ability to anticipate customer's needs.
  • Ability to recommend merchandise to customers.
  • Ability to operate or to quickly learn the stores point-of-sale system.

Education and Experience:

  • High school diploma or equivalent preferred.
  • Previous boating and/or retail experience preferred.

Physical Requirements:

  • Prolonged periods of standing and walking throughout the retail space.
  • Must be able to lift up to 40 pounds to shoulder height unassisted.


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